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Logo for Trulieve - New Port Richey
DISPENSARY
MEDICAL

Trulieve - New Port Richey

New Port Richey, FL
4.0(40)
162.4 miles away
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Ratings and reviews of Trulieve - New Port Richey

4.0
(40 reviews)
4.1
Quality
3.9
Service
4.0
Atmosphere
write a review
Reviews 25-40 of 40
November 12, 2019
P........m

Absolutely the worst experience in the medical marijuana industry. If you like waiting an hour for your online order just for them to tell you it's not been filled because they are out of product, This has happened three times. I have been dispensed incorrectly three times here the only place in over two years to do this. The employees except for James absolutely suck. I drive by here now to go to Palm Harbor where the dispensaries are correctly run. Boo to Trulive!

3 people found this helpful
January 15, 2020
L........3

The people at this location are wonderful Have actually been there twice Wanted to wait to see if service was consistent and it was Great service Only wish it was closer to my home

December 18, 2019
S........k

great variety

November 4, 2019
s........e

very personable

Dispensary response:
Thank you so much for the feedback!
November 6, 2019
May 15, 2019
d........6

The Staff are the best ! Every person knows the products and what they are used for . They give discounts often and give points for purchasing with 10% off with every 500 points. They add up faster than you think ! Easy to get to on South Bound side US 19 , quick right after traffic light ! Highy Recommended I personally have been going to Trulieve since they opened in N.P.R. before that Clearwater . Best Products for price.

Dispensary response:
Thanks so much for the awesome review, donprok1156! We sincerely appreciate the kind words!
May 24, 2019
April 27, 2019
L........5

a superb performance with your company , excellent first class staff and divers and outstanding for their products, thank you for coming into the state of Florida,

1 person found this helpful
Dispensary response:
Thanks for your review Laureen65! We're thrilled we were able to provide you with outstanding service! We look forward to seeing you next time!
April 28, 2019
September 19, 2019
B........0

Dirty, untrained staff. Twice i have seen managers so high they couldn't function. Many time i order in line 24 hours later order still not filled. I think the staff saves product for their friends.

1 person found this helpful
November 4, 2018
y........A

This was my first purchase and I was very nervous 😬. The staff explained every step of the process; I immediately felt at ease and was able to ask lots of questions. The staff was very knowledgeable. I learned so much while I was there and will definitely return.

3 people found this helpful
Dispensary response:
This is great! Thank you for taking the time to leave your feedback. :)
November 21, 2018
March 4, 2019
S........2

Very nice place.! Very helpful and educated staff.! Thank you.!

Dispensary response:
Thank you for reviewing us! :)
March 4, 2019
September 11, 2018
J........0

I highly recommend this location!! Excellent customer service. Extremely knowledgeable staff. Wide variety of products for a large variety of medical issues. A well oiled machine. Waits for walk-ins are not too bad but I recommend ordering online...you walk right in! The environment is comfortable and welcoming. Come by even if you don't have a medical card...the folks in the lobby will be able give you information on the application process.

1 person found this helpful
Dispensary response:
This makes us truly happy here at Trulieve! Thank you so much.
November 21, 2018
December 20, 2018
A........7

Clean, welcoming, friendly. Staff is knowledgeable. Very impressed.

Dispensary response:
That's awesome to hear! Thanks for the love!
January 8, 2019
July 4, 2018
F........A

For one, it is closer to where I live and two, the waiting lobby area is great, with the seating and the customer service has a smile and does not make you feel you have to rush.

2 people found this helpful
June 26, 2018
C........7

Everyone here is so kind and helpful. I love that you can order online and pick it up in store. Great product, great staff, beautiful environment.

2 people found this helpful
Dispensary response:
Thank you so much!
November 21, 2018
August 27, 2018
R........r

Great, friendly people. I love that they have dog treats for the service dogs that come in!

1 person found this helpful
Dispensary response:
Thank you so much!!!
November 21, 2018
June 7, 2018
C........Z

Online pickup is needed, with a wider variety of products offered. Safe, clean atmosphere.

2 people found this helpful
Dispensary response:
Thank you so much!
November 21, 2018
June 16, 2018
n........s

Leah was knowledgeable and so kind!

2 people found this helpful
Dispensary response:
That is amazing to hear!
November 21, 2018
12
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