Trulieve - Gainesville

As a first time customer, I asked for a personal consultation for guidance. The staff are all super friendly, but I met with Gabby for my consultation and it was her customer service that really stood out for me. We reviewed my script and she helped find the best combination of cbd/thc to meet my needs. She really took her time to make sure I had an understanding and at no point in time did I feel rushed or hurried, I felt like the only customer in the building even though the front lobby was a constant revolving door of customers. The atmosphere was very nice....clean and relaxing.

Friendly, knowledgeable staff, love the GDP Truclear, the minis, especially the Dutch Hawaiian, and as a veteran on a fixed income, I appreciate all the available discounts. Wait time could be shorter, but I could have had my order ready ahead of time so I sure can't complain.

Paul has no customer service skills.

Perfect

Truliever here! Best products, awesome service. Erica Marie has been very helpful on FB. Wish they had more TruFlower available, but the best nevertheless. ❤️✌️

I was greeted by a large gentleman named Peter who smiled and asked what he could do for me. This first impression was indicative of the service which was to come. Peter was efficient, and exceedingly polite, as he answered my various questions about the store policies and state regulations. Once a consultant was available (which did not take long at all, in fact, my consultant was waiting for me before my profile had finished being checked in!) I was escorted into the showroom where a boy-genius named Jacob Gagne voraciously attacked my curiosity with chemical specificities unique to each strain, the pros and cons of my available "intake" methods, and his very best and honest opinions of which strains he believed would help me the most. My experience with Trulieve's knowledge, and customer service, has never waned or faltered from this very high standard. Truliever forever.

Clean waiting area and friendly staff.

had a great experience first time being in Nathan B was a great help awesome people very knowledgeable wonderful experience will be returning several times I can't say enough about all of the workers and Gainesville location I visit three different locations for my reasons of travel I love Gainesville and the folks that work there

This is the Apple Store of Dispensaries...you won’t find anywhere else with more variety, quality, and service. If a product causes you an adverse reaction (certain strains give me tachycardia for some reason), they will gladly exchange it...No where else does this. Best dispensary in Florida hands-down… I’m talking about the Gainesville location specifically… The staff at the Gainesville location is on another level. They were SO patient with me, and really helped direct me to the strains that ended up helping me the most (And yes, they are all extremely different… Medical marijuana is not “Street pot”...All of the strains have very particular profiles that have been thoroughly documented on sites like Leafly.

All of the staff are amazingly friendly, knowledgeable, and put in the extra effort to make you feel at home! Products are amazing and have transparent policies regarding testing and product defects. Downside is current parking, although more is soon to be added. Biggest downfall is the actual size of the dispensary as it only has 3 registers only 2 of which are commonly used (one is for pickup orders) making the wait sometimes take an hour or more.

Still new to the dispensary world and every time I go in everyone is so welcoming! There was a little wait but they make the room super chill and comfortable to wait in. I had Gabriella today and she rocked!! So informative and willing to help me! Everyone being cranky about the wait.. These guys are so dope & totally worth the wait! Hash tag Tip Your Budtender!

Best quality product of the other dispensaries. Waiting room is really unpleasant and staff is oftentimes rude or lacking knowledge of their strain effects to give accurate recommendations. If you know what you want go here.

My favorite Trulieve experiences have happened here. Although there is typically a wait due to the limited dispensaries in and around the Gville area, or the specials, there are always some wonderful people, the staff is cool and fully knowledgeable of questions and products. One girl was keeping up with inventory in her head it seemed. Impressive place and the best part may be running into one of the guys from Sunshine Cannabis, which somehow happened the 3 random visits I've made up there.

Michele and Aja were so warm, welcoming, and knowledgeable! I loved my experience with them at Trulieve! I was, frankly, nervous that I would not understand how everything worked, but they made it so so easy and I am so grateful. I feel so comfortable and happy! Love this Trulieve.

The reason I give the atmosphere a three is because of their waiting room chairs. To serve a community that is in pain, it is plain cruel to make a person sit on those wooden, non-cushioned chairs to wait. I have waited up to 30 minutes before, and even 10 minutes are agonizing. Someone wasn’t thinking, Truelieve.

As always my Trulieve experience was great! I would like to recognize Michelle, Genesis and the awesome security guard Kelly. Vandy was helpful as always as well. Also Trulieves social media person Emily Woods she is such an asset to Trulieve and amazing resource for patients on social media. I drive from near Jax to Gainesville just for the experience and the people. Thank you Trulieve! Gainesville Trulieve the best dispensary in the state!

Every single employee at Trulieve really gets it. They treat people like PATIENTS and not just a source of money. The product is high quality and so are the delivery devices. Definitely recommend!

A relaxing store, but I waited 40mins in an empty store to be helped, I couldn't get any information on the effects of any products, and both the CBD and THC vapes I tried tasted chemical and even the CBD flared up my asthma (vaping had not been much of an issue from other dispensaries until I tried these). I was also surprised to see my ACDC CBD vape was extracted from Remedy and I assume artificially "flavored". Definitely more of the budget option, I got what I paid for. Have not tried any oral solutions yet. I had this visit back in mid 2018 (I believe it was August) and just never got around to reviewing until now.

This is the only dispensary that I use. I drive 45 miles one way because they're worth it. I could name off everyone that I love there bit go stop in for yourself. Great rapport and confidentiality between patient and reps.

I had a delivery, but the staff went out of thier way to help me get what I needed as the Jax location is my actual delivery area but they were out of both products I was looking for.

Best location I’ve been too. Kristin is the best patient consultant I’ve ever dealt with she was so knowledgeable and so kind and helpful. Thank you so much. I’m a #truliever for life thanks again Kristin I hope to see all y’all again soon ✌️🌞✌️

This is my favorite dispensary. The employees are very knowledgeable and caring. Great place.

Had products in stock. Friendly and willing to answer questions ,most importantly they had what they said they did. I would recommend only Trulieve. Unless you're in California its the best around.

Wonderful experience every time. Always ready to answer questions and tell me that I can call any time if I think of anything I want to ask. I love how caring, knowledgeable, considerate, patient oriented, and polite they are at the Gainesville Trulieve location. I greatly appreciate the quality Trulieve has taken in their choice of representatives. Great products, representatives, delivery, and service. A++