Trulieve - Gainesville

The visit was excellent, but the three rerolled joints my wife got were not bud but keef, which did not smoke well.

This the first time I’ve ever done a review so bare with me. I have been a trulieve customer for about 6 months now. The positives of trulieve Great products Decent prices Most of the employees are friendly The negatives however are now adding up to more than the positives. Thus why I’m leaving the review Out of stock on popular items almost all the time The employees at the Gainesville location on 6th street will send customers outside to wait in the 100 degree weather for 20 minutes while continually letting in other customers. I counted ten people coming in, staying in & getting served while me & 3 other customers, all there first (with online orders) we’re left outside to wait. Basically there is no rhyme or reason for customers getting to wait inside vs outside. Or who gets service before you. I’ve had to say something two different times about letting people who have checked in after you go before you both in the walk in line & the “express” line. When you do say something It’s always someone else’s fault for any problem. Employees will blame it on the system, the time of day anything except for the fact that they just let people wait inside regardless of their spot in line. I don’t understand why trulieve can not get a system in order that works. No other dispensary’s in Gainesville have problems like this. I’ve never had to wait outside anywhere other than trulieve. I’ve never had people obviously get to skip others anywhere BUT trulieve. I’m not sure what corporate needs to do but there is an issue with either mine or other customers wait time & orders EVERY time I go. It’s starting to get unbearable.

Great bud tenders and very consistent product! Convenient location, too. 👍👍

I never do this cause I have always lived by this rule...opinions are like but holes we all have them and they all stink...well here's my opinion of trulieve Gainesville's main store and particularly my bud tender John W......he's a swell guy...I love that old word swell..but he is the cats pajamas...no really... everyone there is really really super cool...all kidding aside...the new addition rocks... the new openness is great..and I get good deals...because I am an old person....and spent enough time in the Air Force exactly one year four months four days and eight hours and 30 minutes guarding our country from those dirty sneaky communist I get to call myself a vet... but I wasn't counting... and now I get great discounts...from being jut that and old vet......so for me trulieve Gainesville is my connection .....no no no sorry...I mean my dispensary.. and that's my opinion..

I came in today for the 8/20 super sale today and I was being helped by Serena. While waiting on my medication to be dispensed I noticed a very polite bud-tender Aja was handling a very disgruntled customer. He was very rude to her and not at any point in time did she break her cheerful character. She saw the sale to the end with a smile and a positive attitude. Aja should be commended on her sales and customer service skills. Please done let these actions go unnoticed.

Went in for crumble and the good deals but none of what I ordered was in stock. The service was pretty good and the products are pretty above average as far as quality. Overall it was a pretty good experience.

I went to this location as a new patient because it’s one of the most popular dispensaries in town. I didn’t have a great experience, granted it was during the pandemic, and I didn’t have an awful experience either. First off, they are busy! As they were only fulfilling scheduled pickup orders, you had to wait to get a text confirmation to schedule a time when your order was ready. I waited about 2.5 hours after placing my order before I received the text. The text was weird and said to reply with a time to reserve your five minute pickup window. As the pickup hours were ending in 15 minutes, I texted that I could be there in 5 minutes and entered my time. I headed to the dispensary and made it there within the 5 minutes. I never received a text back so I walked in and was questioned about the reservation time. I stated the time I asked for, which was the current time, and they instructed me I had to wait for a response. I told them I didn’t know and it was my first time. They had me take a seat and talked amongst themselves that it should be ok. It was very busy and crowded inside. When I was called into the back, my experience was very business transaction like and not personal at all. The employees did not make small talk or really acknowledge me other than to verify my information. They never asked if i had any questions or explained the process of buying marijuana to me. I felt a little like a dear in headlights. It doesn’t help that there are a lot of employees and what look like security guards gathered around. That being said, the product I received was decently priced and effective at treating my needs. Perhaps they’ve just become too popular to slow down and focus on the patient relationship or it’s the crazy times we’re in,

I drove 40 miles round trip for a special they had last week. They were sold out. I was told to call next time. I started calling at 10 am and waited an hour on hold. I pushed 1 to receive a call back when an agent is available. I called back at 11:20 and sat on hold while charging the phone for 2 hours. Still no call back. You need someone on the phones for good customer service. It is hard for me to drive that far when I'm hurting bad. I can't waste my gas, time, back and energy to drive there and you are out of what I wanted. Not happy with phone service at all! This is why I rated it a 3.

they are very accommodating for my husband whom has severe social anxiety, this is the only dispensery he will go to

The past two times I’ve went to purchase meds, I’ve gone to this Trulieve. This is the first dispensary I ever went to and that first visit didn’t impress me. However, after getting bored with the repetitiveness of other local dispensaries and their meds, I decided to give Trulieve another go. The first of the last two visits, I was gifted a Trulieve T-shirt. The second of my most recent visits, I was so happy, I spent $130 over what I was planning to spend!! I bought 3 different strains of flower and they were all slightly heavy, weight wise. All great quality meds. I see why people are so loyal to Trulieve. Oh! Budtender Josh is AWESOME!!

Second time here but first review. You talk about quality you talking about Trulieve! I wasn’t a big fan of the lobby.....But here comes Aja, she was very informative and helpful. Oh and thanks for everyone who chimed in on Black Tuna it was (Fire). Definitely will return to Trulieve.....

Right person on the right spot. Professionalism, knowledge and helpfulness saying by themselves. Thanks John for fixing issue with Veteran discount. I will see you soon trulieve people

I don't do computers you have a very good selection,but your sold out before I can make an order.Then if I'm lucky and make one you say it's ready and then you sit in the damn parking lot for hours

I think Trulieve is my new home. Out of all of the dispensaries I've been to, you guys are the most compassionate and knowledgeable and have the MOST available product. I drive from Lake City and tonight I arrived at 7:45PM. That's just 15 min to close. Everyone was awesome at the check in desk, not a very long wait at all, I felt guilty and apologized for coming so late and Ashley made me feel so welcome regardless. Rebecca took excellent care of me and I even got great treatment and advise from Zach, Rebecca and Vandy!

Waiting room was packed. Waited about half an hour. There was no menu, only a piece of paper for flower written in highlighter, as far as concentrates went I had to use leafly to look up what I wanted while I was literally on the sales floor. Could have WAY better inventory management. Also was not able to look at the flower I was buying beforehand as some other shops allow since it was pre-sealed

Be prepared to wait even if you preorder online. Love the staff and customer service but they need to consider a second location in Gainesville.

I've been using Trulieve for several years now and have never had an issue. Everyone has been helpful and very knowledgeable. They patiently answer my questions, even if I ask the same thing more than once.

new to this location everybody extremely helpful esp Paul, Zack n Katrina! Recently did delivery from here also and those guys were amazing, infact they r the reason I went into store to get more products to try. wish u would get better website more customer friendly.👍

I love this store I love the staff very knowledgeable helpful and patient thank you. I like that you had a good variety of flour my favorite was the green crack hopefully you will be getting more of that in I was looking for God's gift hopefully you'll be getting that into but overall experience a 10 thank you

Didn't like the guy with the GUN! Just doesn't seem practical to need a gun at a weed deal? Trulieve is TruGhetto! Someone might should remind TruThugs at Trulieve that they are not the only source in town! After 3 years shopping with them, we're done! #Trulievestrash

By far my favorite place to shop! It's always a blast, Brandon and Jeorge were extremely helpful and made my experience even better then normal.

Great location. Good bud-tenders. Fair management. Fast service

wounded usmc veteran here. OUTSTANDING SERVICE in the gainsville location. I have severe PTSD and shrapnel and combat injuries. Bought a 250 mg vape supersourdiesel in jax location and it clogged up and wouldnt dispense. went to the gville location they not only exchanged it for a full replacement but they also were super professional in dealing with....well me.....I did rant about the company charging twice the price that you get for the same meds in cali or colorado. How much profit does a company need to make???? the quality of the ssd vape is good i bought a 250 mg vape of girlscoutcookies while i was there and i highly recommend this strain very uplifting and it keeps you in your head so your still functional and can do things, but really helps with pain relief as well. the gsc is not as oily tasting as the ssd so in my opinion is a better product. well thanks for reading, i will review more as i test the products they have, that are overpriced. thank god its finally available in florida. next legalization on the ballot for 2020. go vote in 2020 and lets get it legal...

5gs purple F2 too good