
Ratings and reviews of Trulieve - Key West
(48 reviews)
4.6
Quality
4.4
Service
4.5
Atmosphere
Reviews 25-48 of 48
December 5, 2019
I was there right after the Thanksgiving holiday and didn't expect to see a lot of choices. I was pleasantly surprised. My budtender was Susanna, and they really do a thorough job training their staff. Every time I go they answer my questions, and never make me feel foolish. We all have to learn. This time, I was able to buy new items for myself. She helped guide me in the process of using my new meds. It really is an enjoyable experience. Please open more stores.
November 13, 2019
I visited this location today. I had this person Annie mayo,who took care of my order. Was very very informative, very pleasant, showed me a lot of things that I didn’t know. I thought I did now. I would recommend this place to anybody. I mean it’s such a great atmosphere, when you go in the people are so pleasant it is just a lot of fun. Go there check them out, have a good time thank you
September 19, 2019
WOW found out on opening day y'all where here & opened!! went downtown to the opening. Great experience from the door to the finish, felt like i was special in a good way. Very informative information from everyone i talked too.This is a Dispensary class act. Thank y'all so much for getting here. been there 2 days now & i am so happy to call it home base for my medical needs. Thanks to my Budtender Chris Ramirez for your informative help on day 2. Many years of success!!
Dispensary response:
We're thrilled you had such an awesome experience, Tanora! See you soon!
September 23, 2019
November 10, 2019
Location is fine ,it’s the absolute phenomenal, intuitive ,insightful and informative crew that has been established I have to say Michael and Simona aren’t just employees their absolutely like family to me ... Davis helped me today and he’s definitely learning from the BEST!!!
Dispensary response:
We sincerely appreciate the wonderful feedback, Kelley! We hope to see you soon!
November 13, 2019
October 9, 2019
I loved everything about my visit! Mainly my server Vic, he was absolutely fantastic! He took his time to explain the difference between Rosin and Shatter and was extremely knowledgeable. He also helped me pick the correct flower for my needs. Don't be shy, if you need knowledge just ask, they're there to help you find the best products for your needs.
Dispensary response:
We love the feedback! Thank you so much!
October 13, 2019
November 15, 2019
Living in the Middle Keys it's difficult to find the right medication. Trulieve always has your back. Killer staff, Alex Rodriguez was my tender today and as always right on point. SOLID!
September 20, 2019
The new store in key west is amazing ..the staff is super friendly n helpful..Alex has a great staff.ive been with trulieve since day 1 of there existence n the legal cannabis became a law in fla..I have no more seizures n got my drivers license back after 10yrs of not having it..I have no worries anymore thanks trulieve
Dispensary response:
We are sincerely thankful for the kind words! We'll see you soon!
September 23, 2019
November 2, 2019
I feel the location and staff are phenomenal ! I leave satisfied and with a smile every time. yeah more flower choices would be wonderful but i truly have no complaints ! 💯it
Dispensary response:
Thank you so much for your kind words! See you soon!
November 6, 2019
September 29, 2019
I like the privacy as well as the Bud Tenders. Brian was super knowledgeable and friendly. Finally have a good dispensary. I would like to see a %20 discount for Vets like some of their competition offers. Really only complaint
Dispensary response:
We truly appreciate the feedback, bornat!
October 8, 2019
September 20, 2019
Visited Trulieve for the first time yesterday, the whole staff was absolutely fantastic, Michael and Anthony were so helpful they walked me through everything step by step and made me feel comfortable and totally informed. 100% going back and would highly recommend
Dispensary response:
We're glad you had a fantastic experience, we hope to provide the same when you return!
September 23, 2019
September 28, 2019
Love this place, very safe atmosphere. Everyone is friendly and knowledgeable. The grand opening day Chris was my tech. He was excellent at setting you up for a magical experience. Sube
Dispensary response:
We are thankful for the sincere review, Sube!
October 8, 2019
September 19, 2019
Very informative. Dean and Zach made me feel very comfortable. I am a difficult person who knows it all, but Dean and Zach recognized that and treated me nicely. The manager that you brought from Dadeland is a great guy.
Dispensary response:
Thank you so much for the feedback! We hope to see you soon!
September 23, 2019
October 3, 2019
On Duval, but nearby parking makes it fairly easy. Finally KeyWest has flower......no more Surterra. Avoid MedMen as they oppose homegrow.
Dispensary response:
Thank you so much for the support, Badfish311!
October 8, 2019
September 25, 2019
Dean and Zak were awesome to work with and this new location was easy to access. Also had a great selection of in stock products.
Dispensary response:
We're thrilled you had an awesome experience! We hope to see you soon!
October 8, 2019
September 20, 2019
Great new store in Key West. Fully stocked. Great service. Daniel and Zachary were there to assist me with any questions I had. Great experience. Great products.
Dispensary response:
We truly thank you for the kind words! We hope to see you soon!
September 23, 2019
September 21, 2019
Best dispensary on the island. Great selection of products. They have been open for 3 days and I’ve been there 3 days in a row lol.
Dispensary response:
Fantastic to hear you're enjoying it! We hope to see you soon!
September 23, 2019
September 19, 2019
Dean in Key West really helped us out with information and made the experience feel welcoming. Thanks for a great experience.
Dispensary response:
Thank you so much for the kind words! We're happy to help and we hope to see you soon!
September 23, 2019
September 24, 2019
Great store! Very fast! Not a long wait! Very knowledgeable employees. Zach and Michael were excellent and very helpful!
Dispensary response:
Thank you so much for the epic feedback!
October 8, 2019
September 20, 2019
Thank u to dean as well all the guys in the store are great love going there
Dispensary response:
We truly appreciate the feedback, see you soon!
September 23, 2019
September 28, 2019
Great knowledge and beyond helpful! Dean was incredible! Beautiful store and great swag!
Dispensary response:
We appreciate the kind words,Jaaded! We hope to assist you in the near future!
October 8, 2019
November 20, 2019
Best dispensary in S Florida. Largest selection of flower. Helpful employees
October 25, 2019
It’s a pain to park downtown. Not a warm experience when walking in. Out of flower.
September 21, 2019
Great location, even better service
Dispensary response:
We're glad you had a great experience! Thanks so much!
September 23, 2019
October 12, 2019
Friendly, knowledgeable staff? Great store! Wishing there was more options for strains Of flower.
Dispensary response:
We sincerely appreciate the kind words, see you soon!
October 13, 2019