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Logo for Trulieve - Tallahassee
DISPENSARY
MEDICAL

Trulieve - Tallahassee

Tallahassee, FL
3.9(47)
661.5 miles away
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Ratings and reviews of Trulieve - Tallahassee

3.9
(47 reviews)
4.1
Quality
3.7
Service
3.8
Atmosphere
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Reviews 25-47 of 47
August 15, 2019
n........1

Trulieve Cost me a days pay because they didn't deliver on the scheduled date and won't even attempt to get it to me even though I had taken the day off to meet them. No discount just an I apologise take tomorrow off too or do without your medication. I'll never use Trulieve again if they don't get it together.

1 person found this helpful
July 1, 2019
P........e

The wait time at the Tallahassee shop is regularly 30-40 minutes from when you walk in and leave, even on Sundays. Tip jars seem out of place in a medical dispensary.

1 person found this helpful
June 7, 2019
m........r

I drove 5 hours round trip to pick up a online order that I received a confirmation email stating I had 24 hours to pick it up They told me they cancelled my order!!!! NO NOTICE, email text , phone call or otherwise. When I left a Google review they quickly responded publicly to want to fix it. I emailed them as they requested. NO RESPONSE!!

1 person found this helpful
Dispensary response:
Hello Mlcarr. I am very sorry to hear of this negative experience.If you would email Customerservice@Trulieve.com and reference this review and the google review we will work towards correcting this issue. We want absolute satisfaction from all of our patients and we look forward to hearing from you.
June 12, 2019
May 26, 2019
M........1

The website has not been updated in weeks. No way to place online orders call store direct and nobody picks up. Try calling the call center just to wait on hold and get dumped to an answering machine. Leave a message and don't even get a call back. 😡🤬😠😡

2 people found this helpful
Dispensary response:
Hey Jacob, We are sorry to hear about this issue. Email us at Customerservice@Trulieve.com and reference this message so that we can assist you.
May 28, 2019
April 19, 2019
e........6

Friendly. Great service and knowledge. Wonderful products to top it off.

Dispensary response:
Thank you for sharing your feedback Emilybuck06! We're so happy to hear you're pleased with our products and staff!
April 24, 2019
September 13, 2018
t........y

Great product, great relief. Trulieve is the best in quality medicine.

3 people found this helpful
January 24, 2018
A........s

As good as it gets in Florida currently. But the quality with Trulieve is great. Can be pricey but product is sure to hit the mark.

7 people found this helpful
Dispensary response:
Thank you for your review! We look forward to th future of medical cannabis in the state of Florida.
January 26, 2018
September 22, 2018
4........0

I have a low the oil card from Georgia can I shop with y'all

June 1, 2017
b........s

Y'all got to put a menu on this app

19 people found this helpful
July 10, 2018
T........c

Great quality, super helpful staff, and delivery service. I have and would recommend them highly!

3 people found this helpful
April 26, 2018
k........5

I really enjoyed my experience i would most definitely come back

4 people found this helpful
June 21, 2017
1........r

MCT oil makes nausea worse but they never told me that, now I have $710 of meds i cant use. Doesn't offer a discount after making us purchase an expensive volcano for a product they only sold for a week. I have cyclical vomiting syndrome and can't take pills or other oral meds because they won't stay down and the vape oil they use is known to make stomach problems worse. Now i am out over $1,000 and still have no relief. The only other non MCT non indigestible product requires another $50 investment because it doesn't work with the volcano. I am really upset that Trulieve won't offer a discount on their handheld vape after instructing me to spend all this money on products that make me sick or that they only offered a week. Customer service has been unwilling to make this right or forward my complaints. For shame!!!!

1 person found this helpful
Dispensary response:
We are very sorry to hear about your unpleasant experience with our company. This post has just recently been brought to my attention, and as Trulieve does not "instruct" patients to purchase anything, especially outside of our store location, we would not be able to make any accommodations for your Volcano purchase. Trulieve is only able to dispense products based on your physicians recommendation and we have many non-MCT oil products Including Capsules, Oral Syringes (sublingual application), and Topical Creams. Currently the state of Florida will not allow us to dispense whole flower products, and they will not be available until so. We would love to help you find a product that works best for you, please do contact our customer service at 844-878-5438 for accurate information.
September 18, 2017
May 14, 2018
s........4

Very professional & clean.

4 people found this helpful
May 28, 2017
E........a

Nice, very clean, professional. I got the cartridges 9lb hammer and gsc. Both are amazing quality. Paid $37 for 250 milligrams of each. Worth it.

13 people found this helpful
December 16, 2017
p........7

Strains and flavors are the best , each one does it’s unique thing off all pharmaceutical meds ! Thanks Trueleve !

6 people found this helpful
Dispensary response:
Thank you!
December 19, 2017
June 8, 2017
R........4

Mason from the Tallahassee branch helped guide my order from the beginning and was very pleasant and efficient, this was my first medicine purchase. Delivery was set up and carried out in a timely manner. Delivery man was very friendly as well. The product was excellent, albeit a tad high on price. All in all, very good experience, and I will be returning.

7 people found this helpful
November 30, 2017
A........e

Very clean and professional. The staff was very nice and helpful with all the choices. The ceramic vapes are great. Worth visiting.

5 people found this helpful
Dispensary response:
Thank you for the excellent review!
December 17, 2017
June 25, 2017
C........n

Knowledgeable and enthusiastic staff, excellent product. Chemdawg, Girl Scout Cookies, Sour Diesel, and Nine Pound Hammer vape cartridges. Excellent documentation on website including tests for pesticides. A great shopping experience.

8 people found this helpful
Dispensary response:
Thank you!
November 6, 2017
December 12, 2017
f........1

Product is great and there is a nice variety of options. The staff is knowledgeable & friendly and the location is convenient. Trulieve is #1!

3 people found this helpful
Dispensary response:
Thank you! We look forard to continued service.
December 17, 2017
November 19, 2017
d........s

This is my favorite dispensary. Big fan of the truclear!

5 people found this helpful
Dispensary response:
Thank you! We are very glad to hear you found a product that is working for you.
December 17, 2017
April 23, 2018
M........e

Really nice dispensary but product isn’t great

5 people found this helpful
September 3, 2017
M........o

The staff is friendly & professional. The location is perfect, especially since DocMJ is moving in next door to the dispensary. I cannot say enough good things about the staff, the product or the atmosphere of the dispensary. Every time I walk in the door, it's like coming home.

1 person found this helpful
Dispensary response:
Thank you so much! We look forward to providing continued excellent service to the state of Florida.
September 18, 2017
June 9, 2017
k........1

Staff is very professional and helpful

4 people found this helpful
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