“Knowledgeable and enthusiastic staff, excellent product. Chemdawg, Girl Scout Cookies, Sour Diesel, and Nine Pound Hammer vape cartridges. Excellent documentation on website including tests for pesticides. A great shopping experience.”
“MCT oil makes nausea worse but they never told me that, now I have $710 of meds i cant use. Doesn't offer a discount after making us purchase an expensive volcano for a product they only sold for a week. I have cyclical vomiting syndrome and can't take pills or other oral meds because they won't stay down and the vape oil they use is known to make stomach problems worse. Now i am out over $1,000 and still have no relief. The only other non MCT non indigestible product requires another $50 investment because it doesn't work with the volcano. I am really upset that Trulieve won't offer a discount on their handheld vape after instructing me to spend all this money on products that make me sick or that they only offered a week. Customer service has been unwilling to make this right or forward my complaints. For shame!!!!”
We are very sorry to hear about your unpleasant experience with our company. This post has just recently been brought to my attention, and as Trulieve does not "instruct" patients to purchase anything, especially outside of our store location, we would not be able to make any accommodations for your Volcano purchase. Trulieve is only able to dispense products based on your physicians recommendation and we have many non-MCT oil products Including Capsules, Oral Syringes (sublingual application), and Topical Creams. Currently the state of Florida will not allow us to dispense whole flower products, and they will not be available until so. We would love to help you find a product that works best for you, please do contact our customer service at 844-878-5438 for accurate information.
“Mason from the Tallahassee branch helped guide my order from the beginning and was very pleasant and efficient, this was my first medicine purchase. Delivery was set up and carried out in a timely manner. Delivery man was very friendly as well. The product was excellent, albeit a tad high on price. All in all, very good experience, and I will be returning.”