21 Reviews of Vytal Options
4.3
Quality
4.2
Service
4.2
Atmosphere
March 8, 2025
These guys triple charged me and hit me with atm charges for 3 withdraws even though I only spent 50. They got me for $160 on a $53 order. Beware of incompetent employees and just use cash.
March 31, 2023
Kat and her staff do an amazing job not only with customer service but making everyone that walks into this facility feel like family, they are knowledgeable and profesional evrey one gives you good vibes from the amazing security guard to the consultants if I could give you a ten star review I would you guys are amazing .. ❤️
December 8, 2022
People often look to online reviews as an easy, honest, and most importantly, UNBIASED view of the quality of a company’s work and how a company treats its customers.
When a company's own employees (AND MANAGEMENT) manipulate online ratings by leaving 5 star reviews for a company they work for? It is known as a "conflict of interest".
It really just boils down to “Has the review writer experienced or are they capable of experiencing the same type of service that is provided to the average customer?” If the answer is no, they SHOULD NOT be writing a review for you!
It is VERY BAD business ethics and often makes people lose trust in companies that would allow this behavior. I have definitely lost trust in this company after seeing this farce (at more than one location).
Being that this a medical program I would like to have 100% trust in the companies that I purchase from...unfortunately actions of this nature have tarnished my trust.
I will never shop here again!
February 9, 2023
Its very nice brand new. Staff are great very knowledgeable. great selection of product. It's a keeper for me!
January 23, 2023
Kind compassionate staff. Easy to find. Was able to get in and out quickly. Good deals for new patient and on products.
Thank You!
March 26, 2022
It was a good experience and they were very helpful
November 5, 2021
Vytal options dispensary gave me wrong medication . On Wednesday I went to Lansdale location pharmacy to get my weekly medication , they gave me the wrong medication, not what I ordered and I didn’t notice until I opened the bag at home . Yesterday tried to exchange it as I cannot use what they gave me , was not open, label still intact and had receipt . Was informed that they only exchange defective merchandise and I was out of 80$ . I don’t understand a policy that allows them to dispense medication that is incorrect for the patient but not take it back unless I drop and step on it . I know it’s not the managers fault and they where polite about it but it was they who gave me the wrong meds . Lesson here is always check before leaving the store .
March 13, 2022
Great place and helpful staff!
November 24, 2021
The staff was very helpful in getting me the right strain. The place is clean and closer than many others
July 23, 2020
I was driving 20-30 minutes to the closest dispensary before they opened. Now it’s 10 min from my house and in a very nice building in a safe and convenient location. Huge variety of products! The staff is super nice and knowledgeable. I’m very excited about the research they are doing with Penn State, hopefully I can be a part of it!
Dispensary response:
We're so glad to hear that you had a positive experience here at Vytal Options! As we move forward with our research, we'll make sure to let our patients know when there will be opportunities to participate.
July 24, 2020
November 1, 2020
The budtenders here really know their terps and are extremely helpful. They always have a great selection, good specials, and the people are friendly. If I had ANY criticism, it would be the wait time. Even if no one is ahead of you, it seems to take a very long time for someone to come out and get you. Of course we live in the age of instant gratification and everyone is in a hurry. If they could streamline that just a bit, it would be great. It's really not enough to dock a point, though, because A) not everyone is on my schedule, and B) it's not really that bad. Also, please open up on Monday, or Sunday, or both? Being able to order online after hours would be nice as well. If you could open a location even closer to me, that would be ideal. :)
Dispensary response:
Thank you so much for your feedback! We're glad to hear that you had a positive experience at Vytal Options. We greatly appreciate your suggestions; we're currently working on expanding our business hours as well as streamlining our intake process to cut down on wait times for our patients.
November 30, 2020
August 11, 2021
Great customer service and very friendly. Amazing prices and best rewards program
June 10, 2021
i have been visiting different dispensaries in my area, and vytal options is definitely my favorite by far! everyone is friendly, the atmosphere is really nice, and the product was amazing !!
Dispensary response:
Thank you very much for your feedback! We're glad to hear that you had a positive experience at Vytal Options.
June 28, 2021
July 24, 2020
Glad to see more easily accessible dispensaries popping up in the area. Clean place with a nice staff and good selection. The girl that helped me out definitely knew her stuff.
Dispensary response:
We're so glad to hear that you had a positive experience here at Vytal Options! We pride ourselves on the knowledge of our Wellness Associates and make certain they are up to date on any and all new cannabis related information.
July 27, 2020
October 24, 2020
Easily the finest dispensary in the Capitol region. Well stocked with many options in every type of medicine. If they do not have it they seem truly sincere about stocking it. I have also found the staff to be friendly, knowledgeable and helpful on every visit. The location is clean, well lit and inviting. Did I mention their sales? Every week they feature reduced pricing on everything, even items that are popular sellers even at a normal price break. Overall, I have nothing negative to say about this location. Everything is positive. One small suggestion though; when will you be adding Monday's to the schedule?
Dispensary response:
Thank you so much for your feedback! We're glad to hear that you had a positive experience at Vytal Options. We will be expanding our hours very soon! Thanks for the suggestion.
October 26, 2020
August 1, 2020
Helpful, friendly, smooth experience every time and a great variety of product.
Dispensary response:
We're so glad to hear that you had a positive experience here at Vytal Options!
August 3, 2020
October 16, 2021
Kat assistant manager very rude disrespectful in unprofessional Walt security guard just as disrespectful unprofessional outline rude I would never got to this location veterans are disrespected they try to make u angry
March 2, 2021
I love this place everybody is so friendly it’s the best Dispensary to go to
Dispensary response:
Thank you very much for your feedback! We're glad to hear that you had a positive experience at Vytal Options.
March 16, 2021
November 26, 2020
I love this place I recently got my license And I wanted to be educated on the laws educated and which medical marijuana will work the best for me and which ones to stay away from for your medical conditions.I would recommend this place to anybody.
Dispensary response:
Thank you very much for your feedback! We're glad to hear that you had a positive experience at Vytal Options.
November 30, 2020
October 8, 2020
The manager Matthew, reached out after fully seeing my issue and he made things right. He was apologetic to the fullest. They honored the error on the website and I am pleased with that! At the end of the day someone who chooses to do the right thing is good by me!
Thank you to everyone! I appreciate it!
Dispensary response:
Thank you so much for your positive feedback and for the opportunity to right our wrong!
October 12, 2020
August 25, 2020
What a nice place! Plenty of great RSOs and distillates. The people are super friendly and interested in cannabis, which is what I look for. This place checks all the boxes, and is closer to boot!
Dispensary response:
We're glad to hear you had a positive experience at Vytal Options! We do our absolute best to ensure a wide variety of products are available to our spectacular patients.
August 26, 2020