C........h

While I will find out today if the "right" to correct the wrong done me yesterday was actually added to my "account", I still feel compelled to share my experience as I feel it has a LOT to do with how some dispensaries are "going downhill" as a result in the change in which medical patients are now treated. I went for the "early bird" special yesterday. I am disabled and money is tight, so I try to always get the 50% off pre-rolls. I sometimes buy the limit of 3, but since stock has been low since COVID, I sometimes only will buy 2. Yesterday, I was told there was only 1 kind of pre-roll and so I ordered just 2, plus 2 grams of the cheapest flower I could find (it turned out to be worse looking than the ditch weed I used to buy in the hood in Chicago back in the day). I didn't notice I was paying full price for the pre-rolls until I drove all the way home (and I live WAAAAAAY East of Mesa). I called and Crystal told me I didn't inform her I wanted the "deal" and I asked if I could come and be refunded or have my account credited with the $10 I was overcharged. She said she would have to clear it with her manager Guillermo. Guillermo was hostile from the beginning and told me I HAD to buy 3 pre-rolls for the "deal". I explained I had never been told this and had, in fact, bought only 2 in the past and still gotten the half off deal. I was told I did NOT do this, (he claimed to be looking at my account), and that it was MY responsibility to let the front desk know I wanted the deal. Wait, WHAT? I now have to ASK to get the deal? I guess a person would just CHOSE to pay full price when they could get something HALF OFF? When I protested, Guillermo proceeded to tell me to shut up or he wouldn't help me at ALL! WOW. When I drove all the way back to pick up the one joint I was given to make up for 5 of the 10 bucks I was owed, I asked Crystal where I might find the policy for the early bird in writing since I could not find it online nor anywhere in the front waiting area. She told me "I just work the front desk". I called around and then spoke to Danny who told me I was right, that the early bird had NO minimum and that he would make things right for me through my account. This is the ONLY reason I am going back, but I still have that bad taste in my mouth of a man who is probably younger than my own son, telling me to SHUT UP. I have found other dispensaries that have changed and become almost hostile since the beginning of recreational. I have also found others that continue to treat their patients as PATIENTS (with respect and understanding). I got my medical card (as others do) because I am DISABLED with seizures and other medical problems. The LAST thing I need is to be treated like I am worthless and told to SHUT UP.