L........G

I can’t feel my head. It’s quite nice. Body buzz without the Zzz

I just got my medical card this week and have been looking for a medical facility to be a regular at. I ordered from this store online easily and a few mins later got a text asking for my medical card number. I gave it to them and explained that it is the paper temporary card and because of COVID restrictions, I am working from home with no access to a printer. Obviously the library is closed and my office is closed. So I asked them if they would print it for me OR if they would accept the PDF on my phone. They responded with "we do not accept phone photos but you can call and ask the girl at the desk if she can print it for you". No problem- I go to call and I get another text that they cancelled my order. The order that took a lot of time to create and research what I needed. Instead of waiting 2 seconds for me to call them, they just shut it down. I also emailed them through their website about accepting the card or printing it for me. No response. Obviously I would have found a way to print it by the time I needed to pick up my order, but instead they just dumped me. Really crappy service for someone trying to become a patient of a local place. You will not get my business, which I know you don't really care because you have tons of customers, but I want everyone to beware that even during this pandemic, these people have no patience or actual empathy and care for medical card patients. They are a business who wants money and does not care to help the community.