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I've been to Lume a few times (a few times in-store, and the last time through the drive-through). I recommend that you purchase your items online before arriving if you are sure to what product you want. If not, then the staff seem friendly and most things are described pretty well, but I feel like you generally wait longer to get into the store and to make a purchase. I know what product and price I want to spend, so I have always used their website to purchase before arriving. They have have never had issues finding my order. I waited about 15 minutes in the drive-through with about 8 cars in front of me. Hardly a wait, and well worth it. They are very organized! From what I got the buds are always fresh and the containers are sealed. I've never found large stems or seeds, and the buds have a distinct Lume size/look which sets them apart from other brands. The buds are fluffy and trichomes large. The indicas are especially large and set themselves apart from other Michigan bud right now. Their sativas have similar traits and you can tell they are from Lume (or their growers). I also purchased some sugar and it has great aroma and flavor. Best prices around at $45 a gram. The Jenny Kush is some of the best concentrate I've had in awhile. Check out Lume ASAP