P........1

Bridgett went out of her way to help me with a very frustrating issue I was having with the Ohio MMJ system. I was getting rather upset and certainly close to a PTSD meltdown. I’m sure my demeanor was less than friendly yet she was very helpful, calm, and understanding of the issue I was experiencing. I was so thankful Bridgett was there today. I went from having a miserable experience and potentially being not able to get any medication and storming out, to getting exactly what I ordered and leaving with a smile. Thanks for being there, even for the difficult customers. I feel like I always get good service here but wanted to let you all know about an exemplary employee.

I came here once and decided I didn't need to go anywhere else in Cincinnati. Every time I've been there the place is nice, clean, well-stocked and the people are mostly very friendly. On my last visit Kristina was awesome, very knowledgeable and friendly/personable. The owners need to install some acoustic panels, at least on the ceiling in the check out area. Often there is music playing which I really like, but with conversation of other customers and budtenders in the checkout area you can't hear a thing anybody says. I constantly have to ask people to speak up or repeat themselves and I'm a relatively young man with decent hearing. A very simple thing could make this place the best in the state.