C........2
member since 2015Recent Reviews2 total
Rollwithus
4/6/2015
Figured I would try out this service since their prices were a bit lower than others on this site. I sent a few emails to schedule a delivery with time and address for the next day. I never got a confirmation.
The next day I called and asked if it was on their schedule or not. I was told that they could squeeze me in but it would be a little later than the time I requested (I requested 6:30-7pm, the lady on the phone said more like 7:30-8pm), which was fine. I thanked them for squeezing me in.
Come 7pm I had not received any updates on an ETA so I called and asked for any info. I was told that they could still get to me, but now it would be around 9. I was told that a driver was on the way a little before 8 with a one hour ETA from the GPS. I had informed them that I needed to leave soon for the weekend, but I was willing to wait and to please keep me updated.
By 9 no one had arrived and I had not received any update aside from the previous one with the one hour ETA. I had been texting and calling the main line but now there was no response via either method. I waited until 9:45-10pm at which time I decided to leave. My roommates told me no one ever showed up. I was never notified that they couldn't make it or that the delivery could not be fulfilled. Wasted a lot of my time with poor communication and a major lack of organization on their end.
Would not recommend.