j........7

I loved this place. It was just down the road from my house, the staff was always friendly, the selection was good, and their prices were okay. Today, bought a cartridge on their recommendation, only to discover about an hour later that it was defective. I returned with my receipt to exchange the cartridge and was told that "because of Covid" they could not exchange or refund me. I have been told repeatedly at multiple dispensaries to keep my receipt in the event of getting a defective cartridge to exchange them. As recently as last week, a dispensary in N. Portland reminded me when I purchased one. There is no logical reason why Covid should prevent them from exchanging a defective product. Your inability to get your money back on it should not be passed to your customers. My household have been regular customers for the last two years, but that ends today. I suggest if you want to support a local dispensary in the Tigard area, you patronize Juan and his crew at the Magic Castle. They know how to take care of their customers. Clearly, whoever is making policy decisions at the CDC dispensary, does not.