Harvest HOC - Tempe (Med/Rec)
Put in an order through Leafly. Called because this store can't verify your order is ready through Leafly. At first they didn't see it, when I said how I placed the order the response was "Ugh I hate Leafly" followed by an explanation that they can't send you any updates on your order through leafly. Confirmed the order was there and READY FOR PICK UP. Went in to pick up my order. Express line couldn't find my order, I mentioned it was through Leafly and I had called 5 minutes ago to confirm it was READY FOR PICK UP. Got another "I hate Leafly orders" before the budtender had to go PUT MY ORDER TOGETHER. So I held up the Express line waiting for my order, that had already been confirmed as being ready. I get you dislike one way people can order from your store but that doesn't mean you ignore it and make your customers suffer for it. Left me with an impression that this store needs some retraining in customer service.