From The Earth Dispensary Raytown
4/11/2023
Would like to start by saying the bud tenders are excellent! That being said whoever regulates the information on the menu is negligent to say the LEAST. I’ve made an online order with the incorrect cartridge weight displayed online and had to cancel when I went to pick it up because it was listed as the flower equivalent not concentrate equivalent. I reached out and they fixed the issues.
Over the course of the next 3 visits all of which my orders have been online. I started to notice strains / concentrates in the fridge behind the cashiers on the online order side that were not available online or on the tablet at the cashier. I began to make comments about it not being online or available 3 separate times. Each person assured me they would look into it and have the menu updated. This didn’t happen and I emailed somebody myself about the issue. Seems like nobody checks stock and correctly updates the product descriptions. Wonder how long the wax has been sitting there now and how long it would have remained there? Lastly I have 2000$ in points and majority of the “rewards” they offer aren’t even available to be redeemed! If you guys are gonna charge more than dispensaries 10 minutes away the quality control should be much better.