G........3

This location is has kind service, kind knowledgeable people, and the kindest buds you'll find in one place. Just stopped in for some Dr. Who and left with Canamo Majito shatter + Majito crumble + DR. WHO + Gorilla Glue + a FREE gram of some frosty Gods Gift.... Yeah, I'll def be back. Ask for Nino, he knows what's good!

Bloom of PHX is one of my favorite places however there is one thing I gotta say. I was in one time and purchased an ounce on thurs cause they're $200!! I had been in numerous times before and had gotten nothing but top quality. I went in this last time and got an ounce of the Cinderella Wreck... Totally dissatisfied. I was totally supposed to even see this come out of bloom. I called and left a message, waited an hour and never got a call back. So I went back in. I walked in the building and it was relatively empty of patients, so I walked to the counter with my bag in hand and the receptionist who was really nice, offered to get a manager for me. I accepted. The manager came around the corner and asked how he could help me. I explained my situation and he apologized for the inconvenience but explained there was no way he could either exchange it with a different strain of equal value or give me my money back. He did however offer me two bags to choose one from to exchange mine with...Sorry bloom but that's not good quality, that's poor quality. The service was good, the product was not. I'd give it a 5 on a scale of reg to bomb. Please fix this and stop this from happening to people. We rely on good people with good service who provide good meds. Not good people, with poor excuses. That being said, I'll be back.