r........5

Hi, I'm a regular customer of your shop at 102nd & Burnside. Everybody knows me by my name including the ppl who don't work there anymore as in Tyler & his crew. I bought a Co2 cartridge from your guys store and it didn't worked. I went to your store told them what happened..even took my vape pen which was fully charged just as a proof. This girl who works for your store tried telling me every kind of bs that how they are shitty and made in China (my work takes me all around the world and that includes china as well and as a matter of fact I speak mandarin as well...cuz I go to guangzhou so many times) Anyhoo...to top it over she started fixing the cartridge with the corner of business card and a pin ( which by the way I walked outside your store to check since she asked me to check if it works). She might be used to doing this tweaking crap, I don't ever ...ever have to do or wait for this kind of crap. I don't need to cuz I just buy brand new stuff. Besides her way of talking just seemed to me that she's just fit for certain kind of clientale and not everybody. Considering what kind of business it is, I don't blame her but you don't measure everybody with same scale. I don't speak very much about the 'expertise' your ppl try to show me...all I'm gonna say is you name a country and chances are I've smoked in one if the major cities there. My passport looks like a bible. I'm a lil frustrated and annoyed not because they didn't compensated me with another cartridge but more by the fact that I'm probably one of your few permanent customer who treats your employees with respect and have a different kind of outlook than the ghetto or trashy crowd. I might be judging but that comes along the frustration that after I come back from my office, I want to sit down in my air conditioned house and smoke few puffs and relax. I understand that losing one customer is not going to make big difference to you but than the kind of money clientale like me gives you, you would have to entertain 5-10 customers and that too who will be very shitty crowd. Just saying. It was an aweful experience and I wanted you to know. A good business (be it of any kind) is where you would like to keep your valued clientale keep coming back. To me..I can throw money anywhere. Thanks