CBDepot - Fort Collins

I am very displeased with my experience at CBDepot. I was in there a few weeks ago to purchase a grinder. The gentleman who assisted me was very pleasant. The grinder he sold me was, in his words, the Cadillac of grinders. I used it a couple of times and began to notice little black flakes in my herb. On closer inspection it was paint. The grinders coating had been shedding into my herb. Last time I checked a Cadillac's paint doesn't come off after a few drives. Naturally I took it back in to see about an exchange or a refund. I was told that they couldn't do an exchange or refund because of COVID. I can understand how that would affect an exchange, but it is ridiculous that they can't do a refund or a credit towards a new one. The manager was able to tell me that I had been smoking aluminum lake whatever good that does me. Although the staff was pleasant and tried to be helpful, I will NOT be shopping there again because they refuse to stand by their shoddy products and try to hide behind it's own asinine policies.

Answered questions about products for our chihuahua Doug! Also picked up some sour asteroids made here in CO! Great place, nice people and great products.

Loved the product variety and the extremely friendly and knowledgeable staff. Definitely recommend!

I love this store, Tao and Brooke are so knowledgeable and make me feel welcome!! Non judgemental!!!!