The Hill (Formerly Acanza)

Very efficient, structured, and clean. No time is wasted getting a person their meds. Good music playing in the waiting room. Fan blowing cool air around. Polite staff. There are other dispensaries that allow you to browse the inventory, this place doesn't. That was one turn off. However, this was my first experience at a dispensary. I'll shop around, but it'll be tough to beat this one.

I like the quick service in n out. My issue is not with the dispensary but with the cultivators Bold/Natural/ Osage. I have purchased medicine from all 3 and have found each lacking in quality/ consistency. Sometimes they have good smoke next time not, sometimes a good manicure next time guard leaves everywhere. Now due to the pandemic we must order online (pay attention Arcanza) the web site needs help. First of all when we click on a product the customer should be able to zoom in on the potential purchase and what we buy should be close to the image. Finally you(Arcanza) should not allow your suppliers to change your web page! Example I ordered some edibles online and the image showed a pile of gummies in rainbow colours in reality the product was black(per Arkansas law). This said I will continue to shop at Arcanza and enjoy there friendly professional service, keep up the good job guys!!! HOWS THAT FOR A REVIEW??

Got my order ready fast! She didn’t say much but was nice.😊

I’ve reviewed this place a few times and every time the atmosphere is different sometimes comfortable and sometimes strict. Store and staff were great but the customers WOW.... not the place to start an argument especially political. Had an elderly man wearing a mask ask a young 20 something lady who stood right next to him where her mask was and she flipped. He didn’t handle her reaction well but he simply wondered cause she basically stood right on him making the point “well we’re outside dude, and it’s a fake virus anyway.” Needless to say both of their colors and political views showed in front of everyone. Wear one don’t wear one it’s your ultimate choice but other people and their dealings are not your business. The guard could have diffused the situation if he kept between the lobby and outside.

very fast service

Great service, great Budtenders

This is my favorite dispensary. They are always kind and helpful. Reading the last comment about the rude person on the phone I have to say that right now ordering online thru Leafly is difficult and the process is way too hard. The website keeps taking you back to a place where you can’t order. Took me an hour last time to start my order. The bud tender said that Leafly is so busy with online orders that it’s slow and difficult. I understood that and I realized that woth this Covid 19 event happening we are lucky we can get our medical right now so we just all need to be grateful and patient. Web designers could work on it as well and make navigating the ordering system a little less crazy. And I’m sure the girl in the office is frustrated and was rude to one person or two but she’s handling a lot too. We are all in this thing together and we have to be understanding.

Dislike that they cancel your order and not offer a replacement. No notice given or call or text just a cancel. Always leaves a bad taste in my mouth and won't try to come back after today.

No matter how busy this place gets the employees are always upbeat, knowledgeable, and helpful. I appreciate such good attitudes during these difficult times. Keep up the great work Acanza!

I’ve been going to Acanza since March, and frankly, they have me spoiled. I love being able to place an order online and quickly pick it up. Plus they have great deals, friendly/knowledgeable staff, and fantastic product. I’ve been to a few other dispensaries in the area, and it just wasn’t the same. I finally decided to leave a review in the hopes that it encourages more people to give this place a shot; I know I’m glad I did.

This sub par packaging, coupled with the lack of variety and the fact that every single time there is some mistake with my order means I am just done giving this place any more chances. Final straw? Nobody in the there was wearing a mask or gloves. If the service industry has to wear them to give me food or drinks, why not the people preparing our medicinal marijuana?? Dispensaries in theory are filled with sick people. Some folks look “fine” on the outside but may have Lupus, Chronic Fatigue, Lyme disease or other autoimmune disease that means are high risk of they catch Covid 19. Yeah, we don’t have a lot of cases here- but it’s just common sense and peace of mind! I will not be returning, I don’t care about their cheap grams. Not once has an order gone through 100% correctly, but that is forgivable. Exposing folks to a potentially deadly virus is not!

From the time I ordered on leafly, picked up and then arrived home only 40 minutes had gone by. DO YOURSELF A FAVOR AND GO EARLY IF YOU CAN. I.E. Before 11 or 12. Lines here get tight in the age of covid. Arkansas people ain't too bright about social distancing. And Acansa DOES NOT enfource it! I say it because for all intense purposes i and my other are at risk/moderate-severe! They have security who carry and could ask for this to be done. It isnt As of currently. Too bad. This place otherwise is 4 outta 5 for service.

Get ppl good place

I had a great first experience on June 17th. I called twice, back to back, while outside with questions and both times all of my questions were answered and recommendations given without being rushed off the phone. You have to place your order online before entry into the facility, I didn't know that before I arrived. The security guard was extremely helpful and friendly upon entry. Once in, I was seated maybe 5 minutes before I was called to the back to pickup my order. Everyone was friendly. I witnessed them sanitize their stations before and after I left. The waiting area is also kept clean and sanitized.

Need more selections and more of it catch up guys been a year now!!

This place is closest to me and the prices an staff are excellent!!

I got to say, this has been my favorite dispensary. They have always had the best prices , and good product . However since the completion of their growl room, it appears that the drying process has changed, and the plants are no longer hung dry. The buds appear to be flat and pancaked, many trichomes are missing, and the THC content of each strain has dropped. Possibly due to the fact that they have far less trichomes during testing. the number of strains available has dropped drastically, the prices have gone up. And I got an eighth of Chernobyl that was all popcorn buds. They very rarely have a strain if the day anymore. It appears they have cut way down on their costs, and have increased customer cost. I don't get it, we're they not making enough already? Most of these things are going the other way at the Bentonville dispensaries, particularly The Source. I hate to drive all the way to Bentonville, but I will before I pay more for a lower quality product.

Tabitha was awesome & she helped me out so much tonight! She made my night! Thank you Tabitha :)

Always glad to shop with Acanza! Always makes it super easy to get what I’m looking for, friendly and informational staff, and they take care of business quickly and don’t leave you waiting! Superb!

Probably my favorite one!!! The staff is always friendly.

ACANZA is such a great place. I’m not one to write reviews usually but i 100% recommend this place. Each and every single person is so nice and welcoming. Starting with the security guard to the check in to the people serving you. They answer and questions you have throughly and always have an answer or aren’t afraid to ask their co worker and get you an answer. I love them all. They have great prices and great specials for the area. Order is always accurate to the tea, quality of product I get it great and time can’t be beat. I’m a new customer, about a week in and have visited several times and not one complaint. 10/10 recommend ACANZA and all the ACANZA crew

So I enjoy coming here and buying, great place. But come on, the lines are ridiculous. I mean come on, there has to be a better way to do things. Every time there is a line, a LONG freaking line. I would hope this would change, but it hasn’t.

Cheapest prices .

It was nice. Everyone is nice.