This is my second review of Bloom, I don't know what changed with the staff in this store but check your items well. 2 days in a row I have been charged for a brands top shelf but the lower grade version put in my bag. EXAMPLE.. Ordered 5 grams of Northwest Concentrates, which we all know is Refined Seattle's mids brand. I was charged for Refined Seattle, but given the much cheaper brand. Mistakes happen but, this has been 2 days in a row. First time I was charged for a gram I didn't order but they didn't even put the gram in the bag. When I went in to get it fixed (10 mins later) they treated me like I was trying to jank them for 10 bucks after I just spent over 400 in the last 2 days. Still the best prices in town, I stand by that. If you can police your own product and don't require assistance, your grams are still cheaper here than anywhere.