Bud and Bloom - Santa Ana

“This was my first visit to a dispensary, ever. My consultant made me feel welcome and at ease, was very knowledgeable and didn't pressure me at all. The FTP BOGO deal netted me a free 1/8. Excellent service.”

“Overall, top notch bud but the service is sub-par. The budtender who helped me seemed knowledgeable but I couldn't help but to overhear another interaction taking place beside me between an older patient and another budtender. That budtender was assisting an older gentleman and you could tell it was his first time in a dispensary purchasing cannabis. As expected, this gentleman was asking very basic questions about potency and strains and the budtender was getting visibly irritated that he wasn't already aware of this information. This budtender was dismissive, snarky and not very personable. Simply put, that older gentleman was getting more and more confused and stressed by the lack of hospitality and the budtender was not helping at all by taking the time to explain things and walk him through the different options. My 73 year old father has recently started to go to dispensaries and if this is the type of service provided to seniors then I don't think I will be recommending my father to come here. 5 stars for the bud. 2 stars for the customer service and service fees. ”