
Ratings and reviews of Canna West Seattle
(115 reviews)
4.8
Quality
4.8
Service
4.7
Atmosphere
Reviews 1-24 of 115
This is the first place I visited when I moved here and I feel in love with it. Everyone is so super nice, welcoming and helpful. I’ve yet to go to any other places
Dispensary response:
Thank you so much for the great review! We appreciate your support and look forward to your every visit! Have a wonderful day and see you soon!
March 30, 2023
I generally buy the same thing each visit, but I can tell you that they are friendly, quick and efficient. I always order online and go during happy hour in the morning.
Very Friendly. Nice Selection.
I love going to canna, it has an amazing vibe, knowledgeable people, great prices and amazing quality bud. My bf and I go there at least once a week, and we love it! 😁
Amazing staff, always helpful and very knowledgeable, I love their prices, they have something for every price range and potency need. I am proud to call Canna West Seattle my go to place!
Always quick and easy at Canna's in West Seattle.
The staff is so helpful! I wanted a half ounce and all that showed on the web site were gram packages so I ordered 14 of them. When I got there my salesperson noticed they actually did have two quarter ounce packages available - saved money AND packaging! Really helpful and top shelf products - I can't recommend them enough.
Good people. Good weed. Wadaya want?
Good selection, knowledgeable budtenders who don’t push product on you. They make an effort to help, and it shows.
Very sweet and helpful staff
Best shop in West Seattle.
October 25, 2020
I've been going to Canna West Seattle since weed was legalized in Washington. I like that everyone there is super helpful, non judgmental, and kind, and they can help make recommendations on all my needs as I still consider myself somewhat of a Marijuana novice. But they've helped me find pain relief, anxiety relief, help with sleep, and all these things in multiple forms. It's fun to go in and just look around, or shop online and read all the information about their products, or just go in and ask for helping picking things out. Love them and they will continue to be my go to store!
Dispensary response:
Thank you so much for the lovely review! We really appreciate your feedback and your loyalty. You are a valued customer and we are so happy we've been able to help you get what you need! We look forward to seeing you again soon!
October 26, 2020
April 1, 2021
Staff is super friendly and knowledgeable! Great place in West Seattle, easy to get to, right across from the plant store. Highly recommend going to both.
Thanks for the recommendation of the Lust, when you ran out of Trophy wife. Always good to have a back up and one that tastes as nice as the desired!
Great location and variety of products with knowledgeable nice staff. Also - a good loyalty program and happy hour/promotions daily. It can feel a little cramped at times since the location is actually a small old house with a grassy yard and incredible curb appeal. Finally, check out the culture shop across the street!!
My absolute favorite shop. As an extreme introvert and a bit of a recluse, my interactions with the staff have been satisfying. Excellent selection, location, value, and service. Highly recommended.
I specifically ordered from Canna because the store offered ‘curbside pick-up’. Called while on my way and was instructed to call when I’m parked out front and a staff member will come out.
Parked in front, call in, and a male employee answers, and with a condescending laugh said ‘You know you still have to come in, right?’
UNPROFESSIONAL and UNNECESSARY!
Outraged and hesitant to go in (I care give for my mom with complex health issues). I walk up to the porch, a staff member greets me at the door. I ask ‘How does Curbside service work? Bc I called and was told differently.’ I shared what happened over the phone and I strongly suggest they get their sh*t together!
Dispensary response:
Thank you for taking the time to write a review. Your feedback is important to us. We strive to make online ordering, in-store pick up and the curbside service that we offer daily from 8am-8pm, as easy and convenient as possible for our customers. We apologize that your experience with our curbside service did not meet your expectations. We will be sure to speak with our staff about your experience to avoid any misunderstandings in the future. We would like to learn more about your experience at Canna. Please reach out to our management team at info@cannaws.com. We look forward to connecting with you.
May 1, 2020
I have a few shops closer to my house (White Center), but I prefer to go to Canna. They are nice, attentive, knowledgeable and easy to order for pickup. When I have questions, they are always helpful and patient. When I went in today, they were disinfecting and wearing their gloves and masks - I felt like an ass because I wasn’t wearing mine!
It’s also a clean, bright store and any time I don’t have to go to the place that rhymes with schmunkle yikes, is good.
Very helpful staff and super friendly. They always ask for my feedback when I try something new! I appreciate that level of interest in their customers. I rarely, if ever, leave disappointed and pre-covid it was awesome how late they stayed open! I wish they could accept debit cards like some of the other shops but that’s in no way a dealbreaker. Thank you for always being so helpful and friendly!
There a great shop but I have had a bad experience with one employee. Who knows maybe he was having a bad day cuz other interactions have been superb. Highly recommend this shop with very little trepidation.
Dispensary response:
Thank you for the 5 star rating and for sharing your experience ! We really appreciate it! Your feedback is always important to us. Please feel free to reach out to our management team anytime at info@cannaws.com. We look forward to seeing you again soon!
July 13, 2020
Always friendly, great products and loads of promotions. Online ordering makes for just about the easiest visits. Also appreciate their safety measures and distancing in the store.
Great selection, prices, deals and staff
So i really like this place but something has changed lately. This is walking distance to my house so i come in on a regular basis. This is what i have noticed to the past few months.
Pros:
The have some really awesome staff members
Great brands and strains
Great 20% off happy hour discounts
Great social distancing program
Cons
Like most shops the music is so loud you can't hear yourself think
Some of the staff are in an permanent bad mood making it not worth coming in sometimes
Dispensary response:
Thank you for taking the time to write a review. Your feedback is important to us. We would like to learn more about your experiences while shopping at Canna. Please contact our management team at info@cannaws.com. We look forward to hearing from you.
May 1, 2020
Don’t count on Curbside pickup!!! placed order online for curbside pickup around 715, even called and confirmed they said come on down. Arrived 730.. Waiting outside calling repeatedly to tell them im ready to pick up.. Nobody answered phones, finally waved someone down as they walked in and asked them to tell budtenders I had arrived. Finally someone comes to curb at 750 and say there is no curbside after 8 and that it’s too late.. they came to the car to say this.... then I had to go in to pay. Could have gone to any other store but chose canna specifically for curbside. Not taking Covid seriously and disappointing frustrating experience.
Dispensary response:
Thank you for taking the time to review our store and share your experience. Your feedback is important to us. We strive to provide exceptional customer service and to make online ordering, in-store pick up and curbside pick up convenient and easy. We are sorry that we missed the mark with your order. We would like to learn more about your experience and see what we can do to improve your next visit. Please reach out to our management team at info@cannaws.com. We look forward to connecting with you.
April 13, 2020