Called to place an order as last time we placed an online order, they were out of something, and called us when usually they send a text, so we missed the phone call from an unrecognized number. the girl who answered today was pretty snotty about the whole thing, like we inconvenienced her precious time by calling instead of online ordering. Her tone was cold and regardless of her "sweet words" disguised by her tone, it was just a bitchy interaction all around. next time use some kindness instead of chastising someone over the phone because YOU changed the rules about calling your guests instead of the usual text. people are in quarantine and it is discouraging that the first few people we have a chance to have a conversation with are just downright rude.
Thank you for taking the time to leave us a review. We are sorry to hear that you had a less than incredible experience shopping with us and would like to do what we can to make it right. Please contact us at firstname.lastname@example.org to discuss further.