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Logo for Cinder - Downtown Spokane
DISPENSARY
RECREATIONAL

Cinder - Downtown Spokane

Leafly List Winner
Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
Spokane, WA
4.8(272)
1780.4 miles away
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Ratings and reviews of Cinder - Downtown Spokane

4.8
(1 ratings / 271 reviews)
4.8
Quality
4.8
Service
4.8
Atmosphere
write a review
Reviews 145-168 of 271
December 13, 2019
H........0
Verified Shopper

Online order is a waste of time more often then not they either don't have what they said they had or they fuck up the order maybe if their employees could learn the difference between 1-2-3 I might get a correct order one day but 20+ orders later and still haven't got a complete order.

1 person found this helpful
Dispensary response:
Thank you for your feedback! We're sorry that the online ordering system hasn't been so smooth as of late and that is something that we are working to fix right now. The issue is that the Leafly website is not perfectly synced with our in-store sales systems right now so some things can be incorrectly saying we have a product in stock when in fact, we might have recently sold out. This is something we are trying to fix right now and we appreciate your patience in the time being. If you have any other questions or concerns, you can contact us at marketing@cindersmoke.com!
December 18, 2019
April 6, 2020
S........3
Verified Shopper

The service is always top notch every time I’m in this store. The staff is friendly, helpful and inviting. There is always a wide variety of product available and the prices are great. Today I tried their curb-side pick-up service and it was easy and convenient. 10/10 would recommend this store.

Dispensary response:
Awesome! Thank you for the stellar review! We're glad to hear your experience shopping with us went so well! Looking forward to serving you again soon!
April 7, 2020
March 30, 2020
g........a

The Selection of quality products, established names to local goods, was plentiful. But the service is ultimately what’s great here. Ask for Vince by name, the most non pushy but helpfully suggestive dude I’ve come across in the 509, and I’ve made purchases at most the shops. Great store

October 26, 2018
W........h

Jesse F is the finest Budtender in the land!!! Incredibly generous with his time, his extensive knowledge, and his kindness. Flower questions? Jesse has the answers. Extremely passionate about his work and keeps up to date on all the strains, their history and use. I had called earlier asking some questions. The day staff (also super nice) recommended Jesse. When I arrived that night at Cinder, Jesse was on lunch break. He came off his break to assist me and didn't rush our time one bit!!!! I hope he had a nice dinner that night. Thank you, Jesse!! I will see you again. (we talked football and music)

3 people found this helpful
Dispensary response:
Honestly, we are very grateful to have Jesse. Between his knowledge and passion for our product, to his gregarious nature and his compassionate heart, Jesse F is held with the highest esteem within the Cinder family. Thank you so much for the comment, and we will be sure to let Jesse know what a great job he is doing!
November 23, 2018
March 28, 2020
T........s
Verified Shopper

Need a dedicated line or next up service for online orders. Im not asking for a bud tenders service, i already know what I ordered, I would like to get in and out, esp with this covid issue. THANKS! you're the best cannabis stop!

April 19, 2020
P........7
Verified Shopper

Curbside pickup was a breeze.

1 person found this helpful
Dispensary response:
We're happy to hear that! Thanks for the review!
April 21, 2020
July 23, 2020
J........9
Verified Shopper

I loved my visit, they take care of me every time I’m there very great staff I am very great communication

Dispensary response:
Thank you for your feedback! We'll see you again soon!
July 23, 2020
January 12, 2020
R........s
Verified Shopper

usually good experience, but online orders need fixing. I ordered grams of concentrate, and they message me saying "they're out of the pre-rolls". I certainly am not about to pay $25 for one pre-roll. 1 gram wax SHOULD mean a gram of wax. not 1 gram pre-roll.

1 person found this helpful
Dispensary response:
Thank you for your feedback! We're sorry to hear you ran into this mistake, we will be fixing it so that any future orders will be more accurate!
January 13, 2020
August 11, 2020
m........n
Verified Shopper

Loved how kind and fast the employees were! Thank you so much!

Dispensary response:
We love our team at Cinder and glad to hear you do too! Thank you for the review!
August 12, 2020
February 1, 2021
a........4

Ben was our Budtender! First spot we hit after a long journey from Austin Texas. All the good vibes, all the help. Great guy! Thank you so much!

Dispensary response:
Welcome to Spokane, we're so glad that Ben was able to give you a great experience! We look forward to seeing you again soon.
February 1, 2021
May 28, 2020
Z........2
Verified Shopper

Brooooo.....dopest thing since silverstien! Lmfao....great cus. Service and informative AF, you guys rock, keep it up and whattup Hamsah from FTS, great product buddy.

Dispensary response:
Thank you so much for taking the time to leave us a review! We're glad to hear you're always having great experiences whenever you visit!
June 2, 2020
August 2, 2020
B........6
Verified Shopper

Always a great selection, awesome deals and even better employees

Dispensary response:
Thank you for leaving us a review! We're looking forward to seeing you again soon!
August 3, 2020
July 16, 2020
J........f
Verified Shopper

Ordered online was quick and easy. Went and picked up and received great service and great product

Dispensary response:
We're glad to hear you had a good experience while visiting us! Thank you for the review
July 16, 2020
April 2, 2020
a........k
Verified Shopper

Love that i could come in and pick up my dabs withojt having to wait in line! You all rock and keep safe!!!! I hope someday I could be a budtender here!!! One Love!! Aaron Kemp

Dispensary response:
Thank you for your review! We are glad to hear you had a good experience with our curbside pickup feature! We look forward to seeing you again soon!
April 3, 2020
July 3, 2020
a........e
Verified Shopper

the bud tenders here are awesome- kind, knowledgeable, and work hard to serve the busy store.

Dispensary response:
Thank you for leaving us a review! We're glad to hear you love your experience in our stores! Looking forward to helping you again soon!
July 3, 2020
July 8, 2020
6........t
Verified Shopper

I love the staff. Always kind and helpful. This is the only place I shop.

Dispensary response:
Thank you for the great feedback! We'll see you again soon!
July 8, 2020
April 3, 2020
M........9
Verified Shopper

Absolutely loooovvveeee this shop!! The budtenders are always amazing and helpful especially if you don't know what you want or want personal recommendations. I'll be back next week!! Thank you CINDER DOWNTOWN!!!♡♡♡♡

Dispensary response:
Thank you so much for the stellar review! We are happy to hear you had a good experience shopping with us and look forward to serving you again soon.
April 3, 2020
June 3, 2020
r........t
Verified Shopper

I like coming downtown,but just about every time I come there there is someone outside on corner wanting money or some of my product

Dispensary response:
Thank you for taking the time to leave us a review! We are sorry to hear that you're having these types of experiences outside of our shop. We are currently looking for solutions to this ongoing issue with the loiterers and hoping to have it resolved very soon.
June 5, 2020
March 19, 2020
a........2
Verified Shopper

The staff is beyond friendly and helpful. They don’t let anybody walk in without a smile and friendly greeting. Everyone there is eager to help with any questions I might have. Great staff and great selection.

Dispensary response:
We're so glad to hear you had a good time in our stores! We're excited to help you again soon!
March 23, 2020
July 14, 2020
H........7
Verified Shopper

I love how friendly and knowledgeable the staff is

Dispensary response:
We appreciate the feedback! See you again next time!
July 14, 2020
May 29, 2020
m........l
Verified Shopper

Best shop in Spokane. Great social distancing measures and the curbside pickup is super easy. Top notch.

Dispensary response:
Thank you for leaving us a review! Looking forward to serving you again soon!
June 2, 2020
July 22, 2020
K........6
Verified Shopper

Friendly staff, great selection and awesome vibes.

Dispensary response:
We're happy to hear it! Thank you for the review!
July 23, 2020
July 13, 2020
K........y
Verified Shopper

Very knowledgeable, fast and friendly. Love online ordering

Dispensary response:
Thank you for the review!
July 14, 2020
February 26, 2021
M........y

Basically I saved my points for 2 months to receive a 25% discount. I purchased about $100 worth of item(s). About four items... Cinder only discounts ONE ITEM 👈🏼.. complete garbage and useless point system. Basically you never get a discount... Lucky leaf and the Vault on South Hill Ave spectacular discount days where everything is discounted

Dispensary response:
I'm sorry to hear that you had a bad experience with our loyalty program. We offer discount days seven days a week, including 25% off almost all concentrates on Wednesday and Saturday, and we offer our loyalty program to save. You can use your points for a plethora of different discounts. We offer two different 25% off discounts for loyalty members. One is 25% off one item (which it sounds like you received) the other is 25% off your entire order. Please e-mail me at keegan@cindersmoke.com. I would love to check your loyalty account to make sure that you received the correct loyalty discount.
March 2, 2021
1...678
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