Called to place an order as last time we placed an online order, they were out of something, and called us when usually they send a text, so we missed the phone call from an unrecognized number. the girl who answered today was pretty snotty about the whole thing, like we inconvenienced her precious time by calling instead of online ordering. Her tone was cold and regardless of her "sweet words" disguised by her tone, it was just a bitchy interaction all around. next time use some kindness instead of chastising someone over the phone because YOU changed the rules about calling your guests instead of the usual text. people are in quarantine and it is discouraging that the first few people we have a chance to have a conversation with are just downright rude.
Ratings and reviews of Cinder - Downtown Spokane
Super dope little shop. Lots of options to chose from, love their daily specials. Really nice employees. Drew has helped me out the last 3 times I’ve gone and has recommended me good products and accessories, knowledge guy. definitely top of my list of dispensaries I visit now when I’m in Spokane area.
Whenever I go in and see Drew's working, I know I'm going to leave with something tasty. He's also hands down the nicest and most helpful budtender there. Drew's the man!
Drew made sure I had my tombstone and showed me the p91 (I could be wrong with the name) and I might be back friday to pick one up. Drew made sure I was 100% getting the right tombstone, and I appreciate him for that. Drew was dope!
This is my favorite shop in Spokane. I usually just order online because I don’t want to wait in the lines, but everybody is always super helpful and friendly here. The only issue I’ve run into is two or three of my online orders have been missing a couple of the items that I ordered, so just double check your bag before you leave the store!
Jacob the budtender was amazing he always makes the atmosphere just feel so alive, like your more than just a regular or loyal customer he makes you feel like your home. He makes the whole process rememberable every time in a charming fashion. Never does he Force one singular product on you but instead gets a total feel of who you are and what your really trying to purchase and then he just unloads unlimited options for you to enjoy which is nice for some one like me who's management in the hospitality industry. I love coming in and seeing him because I know genuinely I'll have an amazing experience.
Just wanted to say that the curbside pick-up is awesome. The same great customer service while taking an extra step to keep us a little safer and I still placed my order online and got my stuff in under 20 mins.
I came in looking to get a vape with some cartridges, the budtender who helped me, Marisa, was very knowledgeable/helpful, she answered all my questions and even gave me some first hand knowledge and her experiences with some of the vapes. I ended up going with the King Fu Vapes Pocket Vape 4.0, couldn't be happier with the set up. Marisa, is very kind, knowledgeable, and easy to work with. She definitely made the process much easier
They didn’t have what I wanted but found me something of the same quality. Thanks Trish!
I order online when I think know what I want, lately, I add one or two things 💁♀️ & I know that can be irritating if the store is busy, My budtenders are always happy to help & always act like I'm their favorite customer. I appreciate that & because of them Cinder is my favorite dispensary! 💚🌬💚
Natalie came out to greet me in line and took great care of me. She was knowledgeable and helped me get the best value for my money. Thanks!
Consistently great service and friendly staff. Even during a pandemic they seem happy to see you and eager to match you with just the right products. They’re always very efficient at getting you helped and out the door and currently have good protocols in place to encourage social distancing. Not to mention hand sanitizer stations for patrons. Their downtown location is super convenient as well.
I absolutely love this dispensary. The bud tenders are knowledgeable about the products and incredibly friendly and helpful! the products are quality and the prices are typically better than the other dispensaries in town for the quality you are getting. Also being able to use the leafly pre order option is super helpful and saves so much time! I feel more like I am in a private medical dispensary like my home town has in MT, as compared to the super processed dispensaries that are just suggesting the highest THC products, the knowledge about strains and the type of high you experience are far more valuable than the THC percentage.
didnt like that it isnt noted about being military on my account. ended up without a discount and paying full price
Curbside pick up is awesome during these times!!! I cant thank you all enough for helping us stay medicated during this Pandemic. Serving the public can be scary times right now and you all have such great attitudes and products. It also Doesnt hurt that you're only 3 min from my house. 🤩
They don't bother to mention they can't serve you with kids in your car, or anyone under 21. So that's annoying.
Did curbside pickup and it was quick, easy, and clean. Good shit as always, Cinder 👍
always dope products! Sharon is legit, she is always so knowledgeable! my new fav spot.
I like that they offer curbside pickups except the orders are not really prioritized. So if you don’t want to wait in your hot car for 15-20 mins while the budtender goes in and out of the store to do change and receive products when they come back out a second time, you should just walk in yourself. The curbside pick ups should try to bring the product out with them and have change counters on them like on the go vendors.
Everything was perfect, I did my order online and picked it up in less than 5 minutes. The guys were super friendly and awesome!
Always helpful and friendly.. curbside delivery has been awesome
I go there all the time and every time I get great customer service even when it's busy. This is easily my favorite dispensary. You can get some pretty good flower for $20 an eighth.
amazing
My favorite weed shop ever!!! Bailey E. Is amazing!! The best gal I’ve ever had as a bud tender. She is easy to talk to and makes me feel comfortable and welcome right when I walk into the store. I will definitely be coming back!! Thank you Bailey E!!!!!