This place is a joke. The management is completely incompetent and dishonest — they run bait-and-switch promotions, mislead customers, and then refuse to take any accountability. The staff either doesn’t know what they’re talking about or just flat-out lies, and the managers make it worse by doubling down instead of fixing the problems. On top of that, their product selection is garbage compared to other dispensaries in the area. If you want better service, honesty, and way more options, go to Ivy Hall or Market 96 — both are miles ahead of this place. Avoid this store unless you enjoy being misled and disappointed.
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About this dispensary
Cloud9- Oswego
At Cloud 9 Cannabis, we strive to provide you with a warm and welcoming experience with many opportunities to purchase and learn about the benefits of cannabis. We offer a robust, balanced take on cannabis consumption, driven by science. We're separating ourselves from competitors by working to raise the bar on conversational cannabis sales in Illinois. Our staff is well educated and ready to work one-on-one to help you find the products that best fit your needs. We offer a "Smell Bar" with 6 new products every 2 weeks! You can see and smell your product before buying to help inform your decision making process. Our customers enjoy the "Surprise and Delight" program that gets them free products for high-spenders and frequently recurring shoppers! Our "Terpene Station" is also a hit amongst our newer customers! It is a great educational resource that we can use to help you identify your specific taste/smell preferences and deepen your connection to the strains of your choice! Even though we are an Adult-Use dispensary, we offer a Medical Discount of 30%, which usually takes care of the tax for our Medical Patients and this defaults to the State Daily Allotments rather than taking it out of your Personal Medical Allotment. Just bring your medical card and be ready to show it to your Cannasseur If you're looking for a refreshing experience in the cannabis space, free from long wait times, and you want to discuss what this amazing plant can do for you, come on in!
Leafly member since 2024
- 2429 US Highway 30, Oswego, IL
- call (630) 451-8060
- Followers: 16
- cash
- ATMStorefrontADA accessibleVeteran discountRecreational
Hours and Info (CT)
wednesday
9am - 9pm
thursday
9am - 9pm
friday
9am - 10pm
saturday
9am - 10pm
sunday
9am - 9pm
monday
9am - 9pm
tuesday
9am - 9pm
store Info
Today’s hours
Open until 9pm CT
TimeSame dayPaymentCashRatings and reviews of Cloud9- Oswego
(1 ratings / 8 reviews)
3.7
Quality
3.7
Service
3.7
Atmosphere
Embarrassed myself lol legit almost threw up in the building but keep getting deals so shiis gas too lmao this was my third time there
The worst experience i have ever had at a dispensary!! Hands down!!! I was informed i would receive medical discount since it’s a rec location and the employees at the Oswego location didn’t apply the discount after the lack of communication i payed double the normal charges even if i had no medical card Bottom line is if the company had the staff knowledgeable and the stipulations were clearly displayed / on the website as well as in the store i would still not come back!!! Over priced And i can say for a fact everywhere is cheaper than this joke of a dispenseary!! Sorry but not sorry
Ordered online and my product was prepared and waiting for my pickup. Smooth experience all around. Staff are friendly and helpful. I'll be back!