Clutch Cannabis - Seattle

Great attentive and competent customer service beats fast rushed service, every single time. As soon as I walked through the door I knew I wasn't in a typical retail pot shop. I was first greeted by a gentleman with direct eye contact, who stated his first name, then encouraged me to look around, and to please ask if I had any questions. And, he didn't miss a beat as other customers came through the door, as he also greeted each with direct eye contact, letting them know the same, and he stayed present and attentive, with a keen ability to read the customer and to anticipate what they were looking for. He was very professional and very knowledgeable about the available products. It always makes the shopping experience easy when there's someone available to ask for help in finding that right product, rather than just watching from behind a glass wall. My first impression was not only that he is very good at what he does but that the store is very nicely layed out. This place is very nicely displayed. Well organized and clean, with beautiful custom natural wood display cabinets. The layout is comfortable and relaxed, with a similar familiarity to strolling through the aisles of any retail store, where you are able to compare similar products with price comparisons, but Paper and Leaf does it with an elegance of meandering through a museum, viewing masterpieces hung on the walls protected behind a glass case and these glass cases themselves are just as beautiful as the art it's protecting. It's very nice, and it really helps the customer to compare different manufacturer's products by name, of which are all clearly priced, nicely labeled, and displayed in well-lit display cases. Great layout, great people, great service, and great products, a great experience! This is not your typical retail pot shop. This is a five star cannabis retailer, and what I truly appreciate about the whole experience was not just how organized this place is, but unlike a lot of other retail stores where there's one long line, with just one budtender, with all the product hidden from view behind either a poorly lit display case or not in view at all, I felt more involved in making an informed decision, after being able to see what was actually available, and the overall experience was made better when I was able to get needed answers to make a more informed purchase of the right product from a true professional. If you're ever on Bainbridge Island, make this your must see destination. Seriously, this is the fine wine of the pot world. A fine establishment.

This place has really good cannabis for a great price. The staff is very knowledgeable of strains, very friendly, professional, and authentic all at the same time.

To all the Cluch Cannabis, family my husband and I would like to continue to thank you! all for your support we have been going through a difficult time after surviving a disaster, which caused us to lose everything we had. Moreover, the stress has caused so much hardship and displacement in our lives, but the load is a bit lighter and the stress a lot less. In adding, my husband is a veteran diagnosed with PTSD a condition that is so hard to deal with for anyone. Thank you! for your support Sincerely: Sharion & James Vincent

Best shop ever! Best deals. Best buds!!

Hands down the nicest, must beautiful store with great budtenders and deals with lots of high quality products. Only issue I have is that there is annoying older door man in the days who likes to pick on me by saying demeaning things to degrade me and make me feel like crap. I started ignoring him and his creepy remarks last time I saw him and then today I had to walk right out as he was messing with me again and kept calling me kiddo, so I left. I feel like he's overly interested in me when I come in and it creeps me out. I don't like being overly focused on and he makes me feel uncomfortable as I have panic attacks and anxiety. When I called to complain to the staff a minuet later, they defended him and said he's just old and treats everyone that way, but I know he's picking on me, as I became annoyed by him a few visits ago and wssn't very talkative with him as he always has to one up you and if you say have a good day, he has to say it back in a more enthusiastic way to compete and I'm sick of his condescension. I tried to be supper nice to him like I am with everyone, but he keeps giving me this older creepy vibe like he wants to toy with me and I've been hit on by lots of older creepy men, so he just vibes like one of those creeps and now he just seems to get excited when I come in the store and he likes to focus on me, so I lost it today and walked out!! Please get him out of there or I'll only come at night now. I'm surprised the girl I talked to defended him and wasn't more professional about my complaint, so I'm going to share this with all public review boards so others know how unprofessional the day staff can be and I'm upset that no one took my call-in complaint seriously, so I hope the management sees this and the others I'm going to post around to warn others of this annoying day time doorman who harassers me each time I come in!!!

Favorite shop by far. This place has the best buds , good prices , good service and everyone working here is very nice and knowledgable! Whether i've got the day off an i need some pick me up or i'm coming home from a long day, this is the place to go .

Been here multiple times and have yet to be disappointed. With so many shops in one area you have to go that extra mile to keep people coming back, and from the staff to the security they make you feel welcome!

Had exactly what I was looking for! Gelato

good quality buds,friendly and helpful staff. prices are a bit up there but the quality of flower reflects price. I've been there plenty of times and will continue to visit.

used to be my favorite shop until I mistakenly left my bud on counter and when I came back they where like na you didn't leave yours someone else didn't give it to me I even leave $5 tips smh hopefully it's was just a one time thing but I won't be going back anymore!!!

My favorite shop; good selection of flower, even some nice options at lower prices, excellent customer service -they exchange defective cartridges happily! I rarely go elsewhere.

Good smoke always

This is a location that are frequent because of the people the bud and the prices. It's a convenient location and the bud tenders are very knowledgeable I recommend everyone stopping here.

Great product selection and the workers know their stuff

The name says it all. Clutch!

I love this place. The only time I don't go here is if I'm too far away. sometimes even then I'll still make my way out there.

great selection n atmosphere 😉

Love this spot always have fire.

Great store run by people who appreciate cannabis. Most of the best growers in Seattle are carried here. Staff is friendly and knowledgeable.

The shop is small but has a great vibe and very friendly/informative staff. I got a mixture of pre-rolls and they were all good flower and well rolled. Price was good too.

It's cool. Always in and out, and you can tell the tenders like their jobs. Decent prices and they normally have some kind of deal going on.

My home shop. Have loved them for a long time.

I loved it, everyone was extremely friendly. They answered all my questions and were very helpful.

After seeing that there was finally a rec store close to Renton, we decided to stop in and check it out. I felt more like I was at very small check cashing place than a rec store. The "lobby" is VERY small and you basically just walk in and stand there in line like waiting for the next bank teller behind the extremely thick plexiglass which is completely cluttered with their product. Unless the item is very small (such as a pre-roll) they don't hand you your purchases, they put them in a cubby hole, close the window on their side and then you open it and take it out on your side. Definately not the vibe we look for and prices were a bit high even for retail shops with most stuff being $20+ per gram although some had discounts for 4g packs. Selection was a bit low too. We will likely visit again later but the atmosphere is really the drawback for us.