for the most part i always have a good experience, however there have been a few times where i’ve had a gummy missing or a nug of flower is half gone because someone smoked it. like i get they try everything on the menu, but at that point just finish smoking that nug and give me one that hasn’t been halfway picked apart. maybe other dispensaries in the area have better rewards system, but given the fact i can almost always go within the first 2 hours and typically have some points off, i like this place a lot

Consume Cannabis Co - Carbondale
Ratings and reviews of Consume Cannabis Co - Carbondale
I've spent a lot of money at this store but recently I had several incidents that were less than satisfactory. I contacted the company through the contact form. Never heard back. Selection varies widely and it is not possible to see the product as it is all pre packaged. Prices are high compared to other states. Quantities and strains of flower are only available as pre packaged product. Good luck if you want an ounce. Unless there is a pre packaged ounce of flower available, you won't get it. The staff is generally good but the business model and lack of corporate response to customer feedback is a deal breaker.
WAY OVER PRICED! I live down the road from here but still drive to Sauget 90 miles away it's literally a third of the price or even less some days with products and weights Consume won't carry at any of their locations. It's all owned by PTS!
Impossible use their website all full of pop-ups I’ve gave up and to start going to Cape Girardeau
There was once I didn't get what I paid for,but they made it right.
Everyone is very knowledgeable about what strains are good for what and always a great atmosphere
Amazing service, every bud tender seems very knowledgeable and friendly!
I didn't actually get to buy from them, due to their absolute disregard for COVID protocols. I walked in to a man in my face without a mask, and expected to communicate with a person on my left without a mask, no divider to attempt to contain people's germs. Mind you this place looks like no expense was spared in it's creation, but absolutely zero care given to keep your customers safe from a deadly virus. I won't be back, I'll be driving to Anna, to Thrive in the future.
I really enjoyed the incredibly knowledgeable young woman working there who help to tailor strains for me based on what I wanted out of the experience, in this case ease migraine pain and hold down on some of my anxiety. She patiently explaining things two or three times and never was rude or condescending; she was fantastic.
I really like the vibe of this place. Everyone is very friendly and there recommendations are always on point. I started delving in the weed tonics, candy and vapes about a year ago and I've had nothing but good experiences.
The experience in the Carbondale store was not good compared to the one in Marion. I ordered online and went to pick up my order. My Mindy's gummies tin can had been opened and a gummie was missing, that's just not cool. Must be nice to sit around and open up gummie cans and eat one out of every can. You know who you are and you suck. Thief.
The staff is very friendly, informative, and helpful. I will be visiting again.
Great staff, very helpful and friendly! The location is clean, well cared for, and high quality. Everything about the visit was excellent.
Peaceful environment and FRIENDLY employees! Love coming here!
Great location! For the most part I've been very satisfied with all my vape selections and Customer Service. This last time I purchased a vape cartridge of Motorbreath from Verano at the much higher price of $95.00. This was the worst vape cartridge from Verano that I ever purchased at Consume of Carbondale. The taste is very nasty. Tasted like a cross between fresh planting soil, fresh cut grass along with a faint hint smell of used motor oil. The results of the effects of the product was relaxing and helped with my insomnia. But you would think with the THC being a higher content and much costing more and coming from a great company like Verano, that the high would have been higher and longer than 30 minutes to where my wife and I needed to take more hits. Overall service was great at Consume of Carbondale except for a minor mix up with my order. For the most part I've been very satisfied with the many flavors and products from Verano. Just not this one which was very disappointing. Maybe others will like it, but just not us.....
Excellent
I paid $22 for a 1 gram petrol of Macnanna herb. I would rather pay $5 for a 1 gram petrol like at Releaf in San Francisco, California. Illinois herb dispensaries usually have bad vibrations and shitty herb compared to California. This place is an average southern Illinois cannabis dispensary. Tonight the workers were not bad sounding except for the person I did the business transaction with. I have not even tried to herb yet and I am writing about this person vibrating in an uncomfortable way. I do not know where else to buy herb, so I might go back to this business sometime, but I would prefer to do business elsewhere.
I love this place. its truly great people and business. haven't had a negative issue since they came into my life.
finally legal
Fast service, great budtenders.
Super fast and friendly amazing quality the verano swift lifts pre roll packs are unbeatable prices are high as exoected for Illinois
Nice,professional and knowledgeable.