Consume - Oxford

I have been a customer of Consume now for a few years and have never really encountered any problems. Well, not until 2/13/25. I placed an online order at 10 a.m. and then waited for confirmation. In the past this takes an hour tops. So after checking 3 hours later, it was still verifying. When I called the store and asked about it, I was told it wasn't filled yet with no explanation or timetable. I then waited until around 5, it was still verifying. I cancelled it due to the fact it was a curbside pickup. 6 p.m. is the cutoff for curbside and it's an hour drive for me. I emailed Consume immediately afterwards asking why my order was never filled. I still haven't received a reply. This is not how you run a business. Especially when you have legit medical patients relying on your services. SMH...

The security guard on the morning of July 30th was on the dispensary floor making fun of peoples accents.

Livia was absolutely amazing! Her personality along with her knowledge is outstanding! I am so happy I got to go to her for my pick up order! She got me into the Riv Sticks🩷

good place