Cookies Hayward

Cookies is my go to spot. Everyone is so helpful and friendly and knowledgeable. Abby helped me today and was great!

Each time I visited cookies dispensary I've had a pleasant experience great customer service and the staff is really helpful I will recommend them to my family and friends

Each time I've visited cookies dispensary I've had great customer service.id recommend cookies to my friends and family

This was my second time at Cookies. Everyone is so friendly from security, to the greeters, to the cashiers, which is so refreshing! Bazooka Joe was our cashier today. He was very knowledgeable and helpful, making our experience extra special! Thank you to all the Cookies staff!

Great Service, Thank you Dawn Miller

last couple times I came in you've been out of different things it would be nice to know ahead of time and then I go in there yesterday to buy some cartridges when I get home I find out there half gram not whole gram. seriously. if the fires down south are messing up your supply you should at least tell people.

"BAZOOKA JOE" Is the best in customer service and very professional and very friendly and knowledgeable of the product! Keep up the good work and I will definitely be back for many more years. " BAZOOKA JOE!" ROCKS!!!!

Awesome crew working there on a Friday night! I’m in the Bay Area from 503 for a night. Looked up dispos and found only delivery near me in San Ramon. Delivering a lone pre-roll was not happening. Not a stoner to be daunted, and having rented a FSD Tesla, I punched in the Hayward address and let Elon’s brain child take over. It was hopping in downtown. I snagged a 2 hour street parking spot two blocks away. I started walking down B St. I kept walking right past the storefront. It was busy and I mistook the dudes out front checking IDs as club bouncers! 😂 I ambled down to Mission Blvd before I turned back thinking, knowing I must’ve passed it. During my extracurricular excursion, I enjoyed several live bands’ tunes spilling out music club doors, made fast friends through a smile shared with a houseless person, and stopped to chat about my shoulder skull tattoo with a vato who looked like he surprised himself by talking to me, a middle-aged white woman walking alone down the Hayward main drag on a Friday night. I told him, “That’s Priscilla she’s one of my spirit guides,” and offered prayer hands to my ever-present spirit team. “Respect,” he tipped his white straw fedora, trimmed with a black velvet bow, at me. We smiled. I love people!!! Finally, I arrived back at the not-club that is in actuality a tall-ceilinged, Doric-columned building that houses the powder blue showroom that is Cookies Hayward. It smelled like heaven. The not-bouncer said, “Hey! I saw you walk by before!” I’m kind of unique and I glow with self-love so people notice me. I was like, “Yeah, and I’m not even high yet!” LOL but what came out of my mouth was,”Huh huh yeah I guess I missed it,” like a doofus. Inside they rechecked my ID and I said I was from Oregon…everything is different. The inside greeters were like, “First time here! Welcome!” And they gave me a 30% off coupon! Sweet! I might only be after a pre-roll, but I’ll always take a discount! Stacks of goodies decorated tables and shelves out in the open — in Oregon, everything is behind glass. Cool. But I really just wanted to turn and burn, so I skipped the browsing (it was almost 9 PM and time for them to close anyway — I was grateful I made it after my detour). There were two female-presenting budtenders working the desk. A tall guy with a perfect beard and an urban lumberjack mien asked if I’d been helped. He was going to hand me off to the ladies but they were busy. So I told him what I was after. He came out with a laced Cherry Pie 🍒 🥧 pre-roll for $15. Decent price…plus I got my 30%! The cashier budtender girl took my money. I told her in Portland the dispos are all open till 10 by law. She was like, “Dude, we need our nights, too!” I happen to agree…although selfishly I’m happy my home stores are open that late. 😜 Back in San Ramon after a fierce Target run and a stop at Chipotle where the cashier gave me a 20% discount because we had a nice conversation and I didn’t harass him for being out of guac and chips, I plugged the Model 3 in at my hotel…where I found out it’s gratis to charge! It’s been a good, good day! I attract freebies and discounts. I stood in the parking lot, feeling the breeze carrying the Bay fog inland, and sparked my j. It was beautiful. Super stoney as Cherry Pie should be and a lovely boost from the oil lacing. Great suggestion, Mr. Lumberjack! It was a lovely experience all around. Every employee was kind and welcoming. I loved all my interactions. Product was fab. 10/10 would fly this airline again!

Jazcker help me

I ordered from Cookies Dispensary in Hayward. I received the text saying that my order was confirmed by the store and that it was being prepared. I tried to call the store and something was up with the phones. I emailed and got no response. And then without a call, a notification, anything, after MANY HOURS. my order was just canceled. I have ordered from other dispensaries, and even if they ran out of an item, I either got a call or it was replaced with a similar item. The store should not be confirming my order, getting me excited just to NOT provide what was promised. This was for pickup as well not even for delivery. I would definitely not recommend this location.