Curaleaf - Lebanon

Staff is rude ..they falsey advertised and sold a product as a hybrid when it was a sativa .. lied in regards to it in front of witnesses ... Told me to come in and get $5 off a different kind (only after I stated they should remove it , did he mention the "hybrid" would be removed possibly) ...headed in and im told im banned ! Then security told us to call & leave which we did confused as to what was going on ...called to get answers and got hung up on without even getting to say what occured .. while he laughed.. apparently they just do these types of things to people they do not like as nothing illegal or harassing was said on our part , just theirs ! Insane ... Robby is by far the worst manager and biggest liar ... Obviously he can't admit his mistakes ! He argued how ridiculous ! I'll take my money elsewhere ! All that was said was we were leaving a review which is not illegal!!! He has been very rude to us since he sold us a cart instead of a pod .. and got angry when my I preferred the female management verses him. HAPPY NEW YEARS TO YOU TOO 🎉

Just paid a visit for the third time today and I have to commend the service and atmosphere. Today I was tended to by a man named Robby C and he was so friendly and informative about the products I was interested in. He even noticed that I was missing some reward points and added them on which allowed me to get a freebie. In the short while I was there I felt as though I had made a friend. A+ service for sure. The atmosphere and decor are really nice as well. It looks very professional yet has an inviting tone I haven’t witnessed at other dispensaries. The whole process of going in and out took less than 10 minutes which I found impressive as well. Some people say the prices are inflated and although some items are a tiny bit pricier the reward point system makes up for it. Truly a great addition to Lebanon.

Never had a problem with product availability or quality The staff very friendly and knowledgeable !!!!!!!!!!!!!

The whole environment is great at Herbology. Everyone working there is nothing but friendly and very well educated on the medicine and different forms. The place is definantly welcoming to all patients of Pa. One of the best features is for me anyways is 99% of the time they've always had whatever i was looking for, and have flower everyday! Ive been to quite a few dispensaries and can say this is for sure one of if not the best environments to experience.

Safe, secure, professional, friendly & Knowledgeable staff, good product selection, prices a bit high but about the same as the local competitors pharmacies. Definitely will be doing business with again.

I have been informed about a problem at your one store. really bad customer service and product on the menu was not what the same thing. was told to come back in for something eles and when they arrived was banned for suposable harassing the store. upon hearing this I had advised the department of health on this to file a official complaint with them

I love it at herbology!!

Since having my card I've only ever been to two different dispensaries, both Herbology. One in KOP and this one. Of the two, distance not being a factor, I prefer this one. Staff is friendlier and more willing to help you find what you need. As long as their selection stays large a varied, I don't see me going anywhere else.

Really ?!?!90 day bans for you fraudulenty selling and labeling wrong products and having ROBBY AS A TERRIBLE CUSTOMER SERVICE REPRESENTATIVE(TOLD HER TO COME IN FOR $5 OFF THEN SAID SORRY YOUR BANNED..ON A HOLIDAY!). And then you lied when the department of health got involved and instead of saying you banned her for your false labels you lied and said she harassed you AND PATIENTS ?!?!? REALLY AS THATS A LIE! YOU PEOPLE MUST BE DOING SOMETHING ILLEGAL UP IN THERE 😂 WOW HAVE FUN

love this location!!!! staff is knowledgeable very friendly and laid back and listens to the needs of their patients..... i have been here twice and now making plans to visit every month at least once... both times i have gone off recommendations of staff and im very happy i have. thank you to everyone at herbology for making these trips worth looking forward to. ive yried another place and was not happy with how i was treated so you guys definately take the cake for the 2 closest places to me........ only thing i wish is that there was more choices on flower and hybrids... most products have a vast array(hybrid sativa indica and strains) except when it comes to flower... most flower i have seen on the menu is either or and all hybrids sell out quick

The prices are far higher than any other dispensary in PA. Depending on how much product you need and what you’re buying, it could quite literally be cheaper to get an uber to another dispensary almost an hour away and back from the front door of this dispensary, than go inside and proceed to make a purchase. When legitimately attempting to figure out if there was some sort of discount or specials I was unaware of, I was told they are not allowed to communicate our prices by law, by their customer service team, which is plainly ridiculous as all their prices are right online on their own site. Just straight up ludicrous.

Service is great. Only downside is that it gets very loud and hard to hear when multiple people talking. The room acoustics would be great to play a concert tho.

Staff is great and very nice and knowledgeable, do a good job of making sure varietys of products are available at different times for people on different schedules. Moves pretty quickly even when busy.

had a few problems when they 1st opened, brought it to the attention of staff and they always made it 200% correct. staff are always helpful and more then not go out of their way to make sure I leave happy.....

three quality of the product is amazing! they carry quite a selection. however, the staff mostly assumes you already know the product and unless you ask very specific questions about product they leave you go withoutknowing how much a dose is, and how to use certain items. the atmosphere is amazing, it's clean, stylish and the security makes me feel safe while I shop. overall I live this place and would/ do always recommend it tio my friends and family.

One of the best dispensary of ever been to very well staffed

Worst dispensary ever !

Staff is very friendly and knowledgeable. I am always in and out quickly, but without feeling rushed, these guys know what they are doing.

I am outraged at the nerve of this business! Acting like REAL DRUG DEALERS!WOW

Staff are knowledgeable and friendly, the dispensary is clean and organized and everyone is always willing to help.

I visited Herbology for my first time dispensary visit this past weekend. I was anxious as ever but the staff put me at ease and I was in and out within 10 minutes. Being able to order online definitely helped speed up the process. I was able to order online without any issues being a first time customer. Their selection was nice as well and prices are much better than the Harvest dispensary closer to my home. Would recommend!

They are banning people for nothing and when questions are asked making lies up !! Wow is all I can say !!!!terrible place also Robby was very rude to me

Been here a couple times already, great customer service. Knowledgeable people, you walk in and talk and they’re there to help you every step of the way. Very friendly, I have not even been close to experiencing difficulties there.

Terrible place , items marked wrong , staff are very rude .. it takes a while but they will eventually screw over people one by one ..pathetic !