Curaleaf - Hudson Valley

Amazing interaction

Absolutely horrendous customer service! In addition to the bad customer service and bad management their prices are about 25% -50% higher than everyone else.

I still really like this place but...... I am a medical patient and have gone here since its opened. now that they have adult use the menu for the medical side has gotten so lean, there is barely anything on it. meanwhile the adult use menu is expanding. all new items are now adult use first if they ever come to the medical side at all. I get it, there is more profit in the recreational side but it's sad to see this store moving more to recreational and neglecting the medical patients that helped them start. very disappointing

Curaleaf is all about the money and not the medical patients! Since they opened the recreational business in the Hudson Valley NY, which is in the same building as the Medical business, they have significantly reduced the flower inventory in the medical business. Many of the products on the rec side are their own products that used to be in Medical. So now they expect the medical customers to pay a higher price for their medicine.

I did not feel anything from this flavor. I was very surprised. I will never buy this flavor again.

I am a customer on the curaleaf hemp website.. I get the hemp oil which is very good for my daughter who suffers from seizures and it really helps her.. but it hasn’t been on the website and she really needs it.. can someone please contact me on my email to let me know when it is back on line.. my email is terentius@verizon.net thank you I would appreciate it

Pleasant & friendly staff. Knows their stuff. Great prices great selection, all-around great experience.

After finally getting my medical marijuana card, I made my first visit to Curaleaf in Newburgh. I preordered and it was as easy as it gets. I was greeted with enthusiasm at the door, and after getting checked in I was impressed with the facility and more importantly, their customer service at the counter, which was completely outstanding and very helpful. Curaleaf's selection is tremendous. There are many kinds of strains of flower and vaporizers are available. Great edible selection as well. They offer incredible specials as well. The products themselves are high quality. Curaleaf's brands offer you a fine cannabis experience in either flower or vaporizers. I haven't tried any edibles yet, but I am sure they are great, also. I can safely recommend a trip to Curaleaf!

been coming to curaleaf, for about a year now. and the staff have been great.

Have been a patient at this particular location for well over a year and have purchased over 100 times. The selection is ALWAYS lackluster, constantly out of certain types of flower and edibles. Some of the staff is super helpful and a pleasure to work with. Some people on the staff are unprofessional and can be very rude/confrontational. They push their online ordering system, but regularly take over 2-3 hours to fulfill them, leading to product being sold out pretty much every time I try. They seem to prioritize money over patients. They do have sales and deals often, but again with the lack of product that doesn’t really matter. Can be a bit pushy with sales at times, feels like they forget this is medicine. Hopefully soon us patients will get access to a medical dispensary focused on us and our conditions rather than a dispensary focused on recreational sales. Associate Brett and Drew were not nice, felt rushed and like a criminal!

First time and this dudes Make me feel like I was home love it the way they explain to you and the deals lovely highly appreciated they help

The boost pacs are so nice in the 8ths, I may never go back to MASS as they have bodega packets that make you cough like a old cigar smoker...

Products are okay, but service is terrible. They admit to refusing to answer the phone because they are "too busy" to do so. Rude, unprofessional staff that don't care about the people they serve. Avoid.

The service and staff is A+ but the flower products is not that good. The humidity packets they put in the jars to boost the terps are just there to hide the improper process of curing the bud. There is a harshness to the smoke is a dead give away however, the most concerning part is that some of their products have PGRs. Check out their purple urkel it's just bad.

The Curaleaf branded chews are great. BUT… they never have them in stock anymore. I’ve gone there every week for 2 months. Never had them. They have 20% THC or so. Nothing more. If you want 25+% go elsewhere. I’ve had a very good experience just 10 minutes away across the river at Be. Hudson Valley. Always in stock and way fewer people.

I dislike that they sell regs for exotic price. Do urself a favor and wait till it’s recreational and go to a mom and pop shop. These corporations are what’s wrong with the industry. There security guard was talking shit saying how he dosent believe in its medical values, while the person behind me was there for his wife with cancer. Foh fuck these people.

This was my first time at a dispensary. Ever. So I don't know what to expect in terms of how the products are presented or displayed. I ordered curbside but decided to walk-in to see if I'd be interested in picking up something else. The tall brassy haired caucasian guy at the front desk was SO rude and dismissive about me asking about products they sold. Again, it's my first time at such place and recommend by my physician, so I was expecting something else, clearly. But, my oh my, a curious newcomer mindset must be triggering for him. The WORST kinds of people are the ones that make you feel dumb for being excited about something you're completely excited about & new to. What is he doing there? No one needs a Debbie downer at an establishment of such kind. I was immediately turned off and just wanted to get out of there. His co-worker was much more professional and knowledgeable, and the cashier was also friendly and professional.

The Curaleaf Ground Flowers are unsealed. You can twist the cap off and put it back on without affecting the outer tamper-proof hologram seal. I exchanged all of mine for replacements. Can neither confirm nor deny they were returned empty. The packaging doesn't follow NY regulations, ie.) not tamper proof/resistant/evident, not sealed properly, not child resistant. Keep you recipt.

That there’s only ground options and not many other options as well

Super friendly staff and they are constantly running deals. Also keep in mind if you buy and a sale happens they CAN’T price match so keep that in mind around holidays

Big Drew is the best! He is patient and kind. Being new to medicinal marijuana there was much to learn. Drew made it easy to understand and made sure I asked all my questions. Where ever he goes, I go. In me he has a faithful customer.

I'm a new patient and new to this whole experience. Drew was so patient and answered all of my questions. I was starting to annoy myself with all of my questions, but Drew had the patience of a Saint! Everyone was so nice and knowledgeable about everything. I was so anxious about it all and they put me at ease. I love that they have a discount program based on points. I signed up for the text messages and love how they always keep you in the loop when they have new products and discounts. I was very pleased with this place as well as their awesome staff!

Andrew was amazing, he made me feel welcomed into the curaleaf medical team family...nothing disappointing about my experience..see you soon

My experience at curaleaf Newburgh has been wonderful. The staff is super helpful and friendly. Products are high quality with great prices. I recommend asking for Charles! He is patient, relatable and has a lot of knowledge on all of the products. Thank you curaleaf! :)