Curaleaf - Reisterstown

I went to Curaleaf last week, specifically to pick up a high quality sativa strain. I usually check out who has what using the “Leafy App, pre-order and pick up, and … Sometimes I luck out. This was one of those times cuz when I got to the counter, the “Babe Ruth” of BudTenders, Miss Shannon, was my Bud Tender. Psst., my nick name for her stems from the fact that EVERY SINGLE TIME she recommends a strain, she hits it out of the park (and the crowd cheers.) “No joke”, as Dark Brandon says: This lady; I kid you not, she knows her product, where treasures are buried and she’s quick as a wink to get them into your shopping cart before it sells out. Listen, Guys, for those who know what good quality medicine is, we are blessed to have the gift that this caring community store is, so close to home. If you’ve not yet gone, get goin’. If your experience there was less than perfect, check them out again. Tell’m I sent you and receive… nothing less than goodness of their products and great service from the peeps that work there. I have been meaning to say thank you to Miss Shannon and tell all o’y’all how fun going there is, for DAYS — and then, I got high!

Before the days of recreational cannabis, this was a good place for medical users. Unfortunately, the focus on the lucrative recreational market has sidelined medical users because many of the products we need and use (tinctures, patches, and some topicals) are no longer available there. They have not had a single tincture on the menu for a year because that is not where the profit is. I could not help but notice that the last time I was in there that I was the only medical patient amid a swarm of recreational users. They were completely out of most of the edibles I might use. They definitely prioritize medical patients ahead of recreational users (because they are required to) but that does not mean a thing when they don't carry the products you need. Not to mention that I have been in there with obnoxious recreational users demanding to know why that elderly woman is going ahead of them. (I try to use curbside service when the website is working to avoid these CREEPS.) I am avoiding Curaleaf when possible. I voted to legalize recreational cannabis, but the outcome has been crummy for medical users in the state of MD.

Happy New Year ! Excellent deals and staff! Great service Shannon and Staff...

I have always had a good experience here, except for my last visit. I purchased a cartridge, went home and tried it, and unfortunately it came with a burnt/defective coil. I understand you can't take every customer's word when it comes to an exchange, but unfortunately I was assured by their customer service phone line that I could come in and recieve an exchange. Unfortunately, I was sent to the store and denied an exchange. I just wanted a working product!

Everyone is always pleasant.

my last visit to the Curaleaf in Reisterstown was really great. The atmosphere was welcoming, and I had no trouble asking questions and getting the information I needed. I went in to find a strain that would help with my menstrual pain, and the host, Emma Gordon, helped me find what I needed and also told me about many alternatives I could choose from. I felt comfortable asking her questions and she provided me with multiple alternatives and methods that I could try to help me. She was super sweet and kind, and she ended up teaching me a lot about marijuana and its benefits for many problems I'm having. She seems to have a lot of experience with each product and her personal experience helped me decide what was best for me. I really like this Curaleaf location and would highly suggest talking to Emma if you need any help because she was fantastic!

Ive been to this dispensary when it first opened and now that its rec these budtenders are completely rude farmen was nice but my initial budtender light skin young lady with color dreads completely rude..she was my budtender and when i started askin questions about products her attitude got nasty and she just completely left and next thing i know mr farmen had to help..when she returned from running in the back i asked what happened in which she replied with another ignorant comment..plz remind these budtender especially the NEWER 1’s their job is to help medical patients

It was a pleasant experience as always. The staff are eager to answer questions and very helpful.

Very efficient, given they had a pretty considerable line.

the young lady at the door checking people in was very helpful and pleasant. this was my 1st trip and all were very professional and polite. Great 1st time experience!!!!

Not a welcoming environment. Huge armed cop always at entry and some not all of the bud tenders are rude especially Randy

The people were very nice and informative about that products there and gave me good information when go in for my first time. All the staff was lovely

Always pleasant and eager to please...product selection improving

They advertise free donuts today I went there and the donuts were gone that’s the only reason why I went I even left work early because I’m fat and I have munchies all the time I very rarely go there because they never have any specials or deals and the flowers are usually sitting there for months sometimes a year so I went today and decided to buy two flowers so that I could go get free donuts but the donuts were gone oh well

I really like clear leaf reisterstown their prices has gone down their products are excellent and the people that work there are great I love it there and I will keep shopping there..💯

worst dispensary so far. pre-ordering is pointless. I ordered 4 items and got notified they were ready for pickup. 2 hours later as I'm omw there, guy calls to say 2 items are no longer in stock. I said if I knew that ahead of time, I wouldnt have bothered coming. I explain this is extra annoying since I'm already on the way and about to get stuck paying the toll. I asked him what the point of confirming my order was. he said "it's been a busy day" and the call drops. I call back, a girl answers, takes my name and confirms they will still have my other 2 items. big surprise, I arrive and fill out the new patient paperwork and wait a while until they finally tell me "we thought you weren't coming for them" and I'm just out of luck. I left with nothing. I wasted about 2 hours and paid 2 tolls for no reason at all. funny enough the customer in front of me had also left empty handed saying "when I called they said concentrates were on sale today but now I'm here and they arent." ..... seems like the employees just have fun wasting everyone's time. this was my first time, I bought nothing and will never go to any curaleaf location again. y'all should be ashamed of that place, for real.

Very friendly and informative.

my cart doesn't work

I love coming here and have been for the last year faithfully due to the customer service but recently they stopped doing deals which is heartbreaking so I have to unfortunately find a new location it’s been a great year

I got to this dispensary 10 minutes before they closed and was turned away because they “stop curbside at 7:50” - this isn’t posted anywhere on there storefront or website. I’m going through a really hard time right now and my medicine is one of my saviors. I now have to drive 20 minutes further after driving an hour already just to find product elsewhere. I’ve been a regular customer here for 6 months and will not be returning.

The last two times I took the plunge and drove 45 minutes one way to your store, I couldn’t be happier. It’s harder and harder to protect yourself from sub par flower these days because you can’t see or smell the 8ths. I appreciate the sample bud you guys put out so I can see the basic characteristics of the flower, but the 8ths or quarters aren’t always trimmed or sized the same. I have been burned at your store with some bunk in the past, but hopefully we can continue as we have for the last few months. The Sweeties, Triangle Kush, and Afghani were all very good. Found some small under-developed seeds, but I find the exact same thing in Verano regularly, and there were only a few. Jared helped me again this time and again he was very attentive and interested in helping me. He gives great, honest advice. I don’t always get this treatment by budtenders. They either try to get way too scientific, or don’t know thing one about terpenes. Jared is a good one, and I can tell he is an empathetic and fair person. Again, very happy to drive an hour and a half for the product and experience I received. Keep things the way they are and you have my business.

I love curaleaf everyone is so nice and friendly. Trez was so nice and took care of everything for me. Will definitely be back soon.

This dispensary used to have some great deals but as of 5/26/2021 they are no longer worth visiting. They removed the only sale worthwhile there. ⚠️Quarter of the day is gone⚠️ Not sure if they are aware that we’re medical patients but milking us for all our money isn’t right, this isn’t insulin.

I love their product and their prices. It takes a lllloooonnnnngggg time to check out here. Double or triple the time of other dispensaries. Also, since the pandemic, it’s basically impossible to get any product support. You’re separated by six feet and a plexiglass barrier with masks. You can’t hear them or get any advice. Instead of helping us, it’s basically just a grocery checkout. Wasted a lot of money getting stuff I couldn’t use because there isn’t customer service anymore.