Thanks for your positive review. We are so glad you enjoyed your experience at the Cache.
JackSummer, I am sorry to hear that your visit to our shop didn't meet your expectations and that the nuggets that you received were of weak quality. We take a great care and pride in offering quality products to our customers, as you can see if you look at reviews on this and other sites over the last 3 years. Cookies and Cream is offered by Tanana Herb Company, which I regard as one of the best growers in the state. They consistently send us super chunky sugar coated dank. I have never even seen a "stemy" bud come from their facility, so if one or more did, and our employees put it in a container that you received, I sincerely apologize for that. That does not align with the mission statement of Denali's Cannabis Cache. I don't remember you calling to ask for compensation in exchange for changing your review to a more positive one, but if you ask me that sounds a little inappropriate or a little like weak blackmail or coercion. What ever you want to call it, it sounds inappropriate and I think anyone reading these reviews would find it ridiculous. Regardless, if you remember, when you did come in the second time, it was me, the owner, who took care of you at the bud bar, and I did take good care of you indeed before you and your girlfriend left on your road trip south. Also, I would like to address you calling to ask a "few" questions. Few is defined as "as small number of...or not many." You had "Hannah" on the phone for quite a while that day asking what we would consider a great many questions relative to the number of questions someone would typically ask on the phone. In fact, it was the Manager that asked her to refer you to our menu online after quite some time. Hannah didn't make that decision. She is one of our star bud tenders, is quite knowledgeable, extremely passionate and cares deeply. One thing is for sure, and I believe you are correct about this, "Things do deserve a second chance"....Good luck to you sir.
Hey there! Thank you so much for coming into our shop while visiting Denali National Park. We are so glad you enjoyed our shop and our staff, and hope your visit to Denali and Alaska is a trip of a lifetime. Safe travels and come see us again if you ever make it back to Alaska!
Thank you so much for the kind words, and we are glad you had such a positive experience in our shop. Please stop back by soon!!
Thanks!! We are so glad you like the look of the shop! Thank you for the review :)