Diem Cannabis - Worcester

Selena, Amy and Kyle shined a light on me Today, I'm speechless with how caring and compassionate they were, most comfortable untrusted relaxed conversations. They have phenomenal knowledge but the way you are treated is as if they are family. Thank you again - Joe

In an exchange I lost the 30%off I recieved

Great atmosphere and i love the

I am a frequent flyer with my dog. Most of the time Scott is there, with his big welcoming smile on his face checking id's and keeping us safe. We both have dogs and talk about them for a couple mins and it's great. Scott has amazing people skills and Diem is lucky to have him!

I'm giving the store five stars because they handled the situation well. Nova was super sweet, explained all the products and was funny and accommodating. However there was a $10.50 difference between the Leafly total and what the store ended up charging. The discounts somehow didn't apply and that's really annoying.

Wi-fi is usually down, so even if you preordered.. you’ll be waiting quite awhile. they also have lines set up very weirdly so there’s a very high chance someone who just got there will jump ahead of the line because they just decided to create a line for themselves. prices are kinda high compared to around the area, i truly only come here out of convenience.. not because i like it.

Great products

Another great option in Worcester! There are at least 4 others closer to me but (a) I want to check them all out, and (b) I found a sick deal on a quarter ($75) and that sealed it. Gotta say not loving the interior though, felt like a pretty sterile pharmacy with all the orders sitting in big white bins lining the wall behind the counter. Maybe the medical patients like it that way, which is of course fine, but I found it lacking. Very cute ladies working there!

Had a great first time shopping at Diem today. Josh F was a huge help to my mom and I, really helped figure out what to buy. Ty!

Nijel was awesome! Great recommendations for what I was looking for and the transaction was smooth and easy! I’ll see you guys soon!

Went to Diem for the first time. Huge selection of bud to choose from. Morgan was the best budtender ever!!

Went today to get a 8th of grandpas stash 2 1g pre rolls of GG#4 and LA kush cake all 🔥🔥🔥 but my budtender Darshia Diaz was amazing at assisting talking to my father and I about the different buds suggestions on what to get and try she was amazing that girl needs a raise!! Lol 💯 she made the experience great. Shout out darshia!

While looking through Diems strains and reviews, about to place an order, I found something EXTREMELY concerning. John from Diem replied to a reviewer that “their records indicated that she had not shopped here.” Wait, records on a cash sale? There is absolutely no reason to keep records of what individuals have purchased, and is a huge violation of a customer relationship. Do you want your dispensary tracking and selling your purchasing history? Because Diem is DEFINITELY keeping records. I’ve talked to multiple dispensaries in the area, and this is not standard. Be very wary of this place. I also think there may be some HIPAA privacy violations if this is the way they treat customer data. Shop elsewhere.

Good variety.

I love how it’s a spacish place with unique wall designs. All the staff there is very friendly and helped me with everything that I needed. Most def one of my go to places to get flower. Hopefully more deals in the near future.

Kevin was very knowledgeable and super helpful. As a 60yr old woman, was a little nervous to go in but the place was very welcoming and Kevin made me feel fright at home!

Need to update or repair communications between Diem's tracking / menu system and Leafly's ordering system. Placed an order and waited over an hour for a ready notification. Some of items ordered were not actually available upon arrival (or at time of placing order)

There is nothing more I love, when visiting an establishment and the staff are just friendly and inviting! from security to the reception to the bud tenders ! The entire Diem experience is fresh and welcoming ! and in these times, we are grateful for any type of human kindness! I also picked up some Chocolate Oranges strain and WOW! What a clean, smooth, and sweet tasting bud! such an amazing cerebral high and I can't wait to try more strains !! Thank you Diem ! and welcome to Worcester!

I’ve tried the flower three times but I only actually liked it once. Another time was mediocre and the other really poor. This is why the black market isin’t going anywhere soon. I’ve also tried the pre roll joints and blunts on two occasions and wasn't a fan. Building is nice. Staff is usually friendly. If the product was better I would have no complaints overall.

Disliked the fact I asked if ordered was right assured it was and it wasnt i ordered Carmel apple gelato 1x and cookies and cream 2x and they gave me only one of each ticket clearly states what ordered just wasnt in bag.

This is the best dispensary in Worcester. You won’t go wrong if you choose them. Today Kevin took my order and he was the nicest and most helpful person ever. I hope you guys love this place like I do. Good variety, great prices!

Kevin was awesome. First time in a shop like this, I just moved to the area and I was a little unsure. Dude walked me through it all and was extremely helpful. 10/10 will always recommend. Thanks man!

Kevin was great in checking me out for my order. Great positive energy, knows how to put a smile on someone’s face.

Kevin W was amazing he had great customer service and helped me pick out the perfect strains based on my terpene preferences.will be definitely coming back to this location