
DISPENSARY
MEDICAL & RECREATIONAL
Ohana Cannabis Co.-Formerly East Bay Therapeutics
Ratings and reviews of Ohana Cannabis Co.-Formerly East Bay Therapeutics
(166 reviews)
4.9
Quality
5.0
Service
4.9
Atmosphere
Reviews 1-24 of 166
October 30, 2021
I am writing this from the perspective of an interviewee and from the perspective of a guest, so here is my review of this horrible place.
Went in for an interview with three people. Two of the interviewers where cool and I have no personal vendetta against them. With that said though on of the interviewers made me extremely uncomfortable.
Having just been laid off from my previous job at another dispensary, this guy has the audacity to ask me if I am a SPY from the dispensary I was laid off at. I'm like WTF, that's a very dumb question to ask from someone who just told you that they were laid off and desperately looking for work.
I was supposed to have a three day work trial, but instead it is only a one day work trial. I was told to come in the next day but when I do, the manager was too busy to train me in the department I interviewed for and sent me home. Not only did I waste my time and gas money (gas being really expensive now) on a limited income, but I never heard back from them.
It was probably for the best though, since they kind of have unethical and immoral ways dealing with guests. The same guy that asked me if I was a spy was the same guy telling me to just push the product and not develop any type of semi personal relationship with any of the guests. He didn't like the idea of mrs Jane Doe coming in and talking about her dog or just being friendly with the staff.
As a person who has worked in the industry for five years, having a semi personal relationship has helped me retained customers and kept a steady flow of business with my old dispensary. It is also nice to know that I have made customers happy and hearing about their past life and experiences helps me build a rapport with them. It goes to show that I am not there to just "push a product" on you and shoo you away afterwards. I believe in helping someone as a human f'n being and not just an expendable number.
Then there are the codes. They make us hover around the customers like money hungry vultures and have us approach them with aggression, which made me feel REALLY UNCOMFORTABLE. That is not a way to run a business. If I was a customer I would feel uncomfortable and rushed knowing someone was hovering over me. Even a little profiled as well.
Maybe if they got rid of the manager that accused me of being a spy and kept to their commitment the place would've been decent. I'm hoping they will at least pay me for the one day I have worked there. If they do not, I will be taking legal action against the company. Will never go back to them again.
August 8, 2020
Quality bud. Awesome staff Tammy did awesome job showing different strains.
Very helpful staff .,
June 2, 2020
A like everything about this place!!!
May 12, 2020
Fire meds and FAST service, although i wish you carried Left Coast Extracts cartridges!!!. great people and very nice every time nonetheless.
February 22, 2020
Omg deja was so helpful and cute .I love this place . Def coming back. #ohana
February 22, 2020
Best spot in the bay. Deja was beyond helpful.
January 30, 2020
A beautiful store with a great staff and amazing products, well recommended!!
Super chill and really quick at getting your orders done!
November 7, 2019
This place is fantastic, Leroy is wonderful and I enjoy coming here :)
September 18, 2019
My go to club (: Very welcoming staff always helpful and friendly
June 9, 2019
Love how they deliver now!
December 28, 2018
I love this place. One of the great things are they close at 10!!!! Do you know how hard it is to find a place open after work! Not anymore. I come here often because everyone is super nice and patient. I never know what I want but they always know their products.
Thank you!!
January 22, 2019
Awesome friendly staff, quality products at great prices, open store like atmosphere
May 30, 2019
Great experience
January 20, 2019
I love this place! Each time I come I get the best service, and I always have a lot of questions but never feel rushed. Emily is awesome and super patient. Definitely my go-to spot!
April 16, 2019
Great dispensary, love the service and the set up. Really innovative place, head of the game and great people with great vibe !!
April 20, 2019
The pre 420 party was crazy!!!! great products too. Ask for discounts
February 12, 2019
like the concept in the way they do things, best in my book. Gota try em.
January 17, 2019
Always treated great here. Love coming back. Very open and clean store.
November 3, 2018
This is a great dispensary! The staff is super friendly and accommodating and they have a pretty large selection of product, from flower to cartridges to even some bath salts and pet CBD. I’ve been to a few events here and they’ve been fun and make a lot of efforts to bring in local artists or vendors (they’ve catered free food from the bar across the street for the last two events I attended. They also have opportunities for local artists to participate in events as well. I’d definitely recommend to anyone coming through Emeryville!
December 6, 2018
My fav dispensary in the Bay. Atmosphere is open and new layout allows you to walk around and see the products available. My bud tender was cool and knew her stuff! Love their new technology with checkout!
December 27, 2018
Great customer service! Made my experience very nice and they were welcoming and helpful!
December 11, 2018
Great club. Always stocked on Indica which I like. Friendly staff, right off the freeway. I haven't fou d a reason to go anywhere else recently.