I’ve been to this shop many times. Yesterday, I went in and asked the girl for a Sativa cartridge. She gave me three, I picked one, and we proceeded with the transaction. Today I look at my cartridge and realize it says INDICA in big letters on the front. So, I go in (the day after, well within their measly 3-day return policy) and tell them what happened. The manager says sorry, you can’t exchange it. He explains that they can’t do a return or exchange, even when it was their employee that messed up, if the cartridge isn’t defective. He was not helpful, was not sorry for his employee, and made me never want to shop here again after being a loyal customer for years.