Enlightened Dispensary - Mount Prospect (MED)

The service has always been fantastic at New Age Care and I can get in and out of there in a relatively quick time. The people are friendly, the store is clean and security is tight. My only gripe is the prices in Illinois are high. But that's everywhere in the state, there has to be a way the start can help those of us who truly want to use cannabis as medicine and come off narcotics out of the large amounts of state tax dollars coming in. Especially once adult use takes off. If I purchased the cannabis I need for pain relief and come off these narcotics completely I would do it in a heartbeat but I'm lucky if I can purchase two to three grams of concentrate a month, that's nice but it's putting a bandaid on a gushing wound. Besides all that NAC is a medical cannabis shop only thanks to the city of Mount Prospect I"m told by one of the employees and as much of a bummer as it is for healthy people wanting to partake in the fine medicine I really appreciate it and hope it stays this way. We need more patients using cannabis instead of the medicines they're feeding us but don't take my word for it t as ll to your doctor's. All I am is a disgruntled sick guy trying to figure all this out too. Parking is in front just have your ID's ready and a debit card or cash and you're leaving with something you'll really appreciate. FYI, I've had trouble ordering using their menu on my smartphone. Which they know about but using the computer wasn't a problem. Thanks

I wanted to love this dispensary. What made me switch from my previous dispensary to New Age Care was that they boasted about being all medical because they are “for the patients”. My first couple of visits were okay. No one really approaches you to ask if you have questions or to even explain how they operate. I understand we’re in a pandemic and we have to keep our distance, but it always felt like a “Okay you’re here, pick what you want and go” type atmosphere. Yesterdays visit was awful. They have reduced hours, which I can respect, to keep themselves safe. But no where on their website did they put they were experiencing LONG wait times. No where on their social media did they put a quick heads up. I arrived to pick up my online order to be told the wait was 25 minutes. After asking my place in line, I was given complete attitude by an employee not once, but twice. I was told I could not “loiter” the premises. After waiting almost 40 minutes, I was then told there still 12 people ahead of me. There was absolutely zero compassion to patients about the wait times. I heard how other patients were being talked to.

 Do not lie to your patients in order to keep them waiting so you can take their money. Be honest and upfront about wait times, put a system in place if you are going to reduce your hours. Give a courtesy warning on your social media instead of caring more about hyping up the strains you carry. NOW you send an email stating you can only take online orders. Well, I had an online order yesterday. So disappointed in New Age Care. The patient service was just terrible. I have switched back to my previous dispensary. So I made the situation better for myself.

Management said they would give me a call, still haven’t heard from them.

God Bless New age Care! The entire staff has shown me true love and compassion with their kindness and medicine they offer. Ken, Farah, Jen, Dave, and Nona have shown me how to find the best cannabis strains that treats my health issues, I have only been doing this for only 3 months and already have lower blood pressure, lower blood sugar levels, less back pain, less diabetic pins and needles in my feet and hands, less frequent abdominal twitching that has been going on for over two years with no answers from other sources , less leg calf cramping, weight loss, more energy, clear thinking, I can swim now and have more movement in my lower back and knees, I can walk better and function in my work place again, I was flat on my back with more health issues that I can not list but I must tell you that God is my witness that I am moving again and that is priceless. Words can not express my gratitude for all the hard work new age care has given to our community and to me and my family. God loves those who show love with there compassion to serve people in pain and in need with true love and compassion. God blesses those who do God's will, to love one another with the fruit of the spirit, Joy peace love hope faith in our lord Jesus Christ our SAVIOUR, God Will reward those in heaven who serve him now on Earth, even unto death, witch is eternal life with our loving God the father, the son , and the holy ghost. amen, Jesus love all of you at new age care and so do I , Brian Hilton, your eternal friend and new brother in the spirit of God's love and compassion. I love you New Age Care,amen.

Front staff very helpful. They will take time to explain what you are asking for . Great choice of medications .