Fweedom Cannabis in Mountlake Terrace

Just had a really bad experience at this shop. Placed a pickup order, went there and got it. The bag was stapled shut with the receipt attached. Everything seemed fine looking at he receipt. Then when I got home I saw one of my concentrates was missing and one was switched to something else. Didn't mind that one was switched, but wasn't cool with one missing. I noticed I was charged less than the total on the receipt, but the employee said all concentrates were on sale that day and that was why. I said cool, gave her a tip and went home. At home I noticed one was missing, called them up, and they said to come back in with the items and the receipt. It was a hassle, but I did. Went into the store, they compared receipts, did stuff with the register, left me waiting 10 minutes, then said "sorry", and that the missing item was the reason I was charged less. That's not was I was told originally. I even asked and she said it was because of the sale. If I'd known this would happen I wouldn't have gone through the trouble of going back to the store. They did nothing to rectify it either, aside from apologizing 10 times. Definitely not going back there. They had plenty of opportunities to make it right, but instead first said the lower price was due to a sale, then told me to come back in, then said they didn't charge me for the missing item (which is strange since with that item there would've been no discount, meaning there was no sale that day as I was told), then tried to charge me for the missing item. I wanted to ask for my tip back at that point, but didn't. I just won't go back. The way the dealt with their two mistakes was questionable, and they didn't even try to make it right for me. Wouldn't be so upset if they hadn't dragged me back there for what turned out to be nothing. Literally nothing. So not only did I get no discount, but gave a tip for what turned out to be very poor service. The whole thing felt shady since nothing they said really added up. If there was a sale and I had a discount, then where was it? The only "discount" was a missing item that they didn't charge me for (which was why I asked and was told about the sale (which was apparently not true)). Lots of excuses from then, and a lot of extra running around for nothing from them. There's my rant. Beware of shadiness. Best to stay clear in my opinion.

Knowledgeable staff… local shop. Been going for last 4 years - solid.

I’ve been coming to the mount lake dispensary since I became medical patient, 7 years ago. The selection is fantastic, ordering online to pickup is my 99.99% choice. So convenient and I appreciate they update their menus. Some are more friendly than others but it’s customer service, not everyone is amazing. Tip them well, they’ve been working hard. I always recommend them to everyone I know.

If their selection is 10/10 (which it is), I'd have to give their customer service a 100/10 ❤️ Their solventless concentrate collection is always the best in the state hands down...and I've visited A LOT of dispos in my days. Plus they have sick deals on all concentrates on shaterdays 💯 They really care about providing the best quality medicine to their customers and patients- and I will always be thankful to them for that!! Folks- I promise it is worth the drive- no matter where you live.

I really enjoy coming to the location. Everyday there is an awesome deal and the quality is always great. I love thier selection of edibles, things I have never seen at any other shop! The service is always awesome! I have had times where the budtender didn't seem as knowledgeable about the product but they always try to find the best product that fot my budget and needs.

Usually good quality products

Came in for the Saturday deal on concentrates and I was blown away by the atmosphere and service from the bud tenders. I was able to bring my dogs in and Baylee was so kind and even gave them treats! The live resin carts I got from here are FIRE. Highly recommend this location.

I will never shop here again. I have shopped here many times over the past year or so and never has anyone been as disrespectful as they were tonight. Absolutely rude, despicable behavior for a clerk. Wouldn't recommend this place to anyone.

Nice shop with helpful and pretty knowledgeable budtenders. These guys carry a lot of the best brands on the market, especially some high quality but not incredibly popular brands. Love when a store carries craft products. Just about all you could ask for. I guess my only complaint about this store is that, it’s so small, and popular, I always get a feel like they want to move me in and out as fast as possible because there are always people coming in. Which is fine since I don’t require much service, as an informed customer who usually knows what they want. However it has made me think about, if I were someone who didn’t know what they wanted, I’m not sure how welcome I would feel to stick around and ask a lot of questions and whatnot without feeling like a burden.

Everytime I come in here is a good experience. I am an informed consumer, so I don't require a lot of assistance. I usually come in with a good idea of what I want and generally remember where they keep it in the cases ;) Their selection of flower is pretty big. They even carry a few organic brands (shout out to Nebula Gardens, if you haven't tried any of their products, you should do so). Budtenders seem pretty knowledgable and aren't usually trying to push me out the door. The location is somewhat small, and given the popularity of the establishment, it can get crowded sometimes. They recently added a few more cases for expanded product real-estate. Overall, a great place to get good deals on quality cannabis. I'll see you guys soon! :)

Prices higher than other nearby shops for vape cartridges. And no first time buyer discount, as well as only a 48 hour return on defective cartridges. Other local shops offer a seven day return on defects, and often have a discount . Hmm, not much to love here. Won’t be back.

Love the budtenders and the selection is amazing.

I love this shop. The staff are friendly and professional. They are more than happy to offer up opinions on products they have tried, and assist the best they can if you tell them what you're looking to remedy and budget is. They will also not BS you to upsell you; if they haven't tried something or it wasn't really their thing they will tell you that if you ask their opinion. I have never left spending more than I was intending to. The prices on certain items can certainly be steeper than other nearby shops (save for their specials), unlike other shops you will not leave feeling like you just bought ditchweed. You get your money's worth, and I really do believe that is based on customer feedback and product testing. Minor cons: The ambience leaves a bit to be desired imho. Too much light everywhere does not really draw the eye to ALL of their offerings the way some directional lighting would :) The website is lacking as is their Leafly profile. I never know what the deals are until i go in, and then squint to read them off of a tiny brochure sized sign.

Perfect place, very helpful and great selection!!

Last I was picked up white berry from Columbia concentrate. It was suuuupppper dam tasty, recommended by Lauren. Also the sub x orange poison was my new go to strain for concentrate.

Great location close to home staff is friendly and knowledgeable about their products

Great staff great quantity of weed and different quality

This is one of my favorite spots. The service here is amazing and the quality of their product is outstanding the budtenders here know their products. they're very knowledgeable and they or there to help you not just there to make a dollar.if your looking for a wonderful experience and high quality cannabis then fweedom is the place to be.....

so once again another great experience the blood tenderly super cool dude help me out I'm really digging Seattle private reserve every strain I've gotten from them is top-notch I just got the legalized OG loving it I'm about to go in there today and probably get the G cut but yeah they're doing a great job up there

This was the first place I went to after moving here from Atlanta and I haven't gone anywhere else. Good people and good bud! Bailey and Brian have always been helpful!

Thanks Lauren and Josh for the awesome customer service

They got all the best products and brands. All the bud tenders are knowledgeable on the products and friendly. My favorite dispensary

The store is great with a lot of selection! The staff is very knowledgeable! I recommend this place ! And they have the punch cards for discount

Love it! Its my local and they have quality stuff (always my favorite approach), good advice, and knowledgable budtenders.