GOOD DAY FARM - East Sunshine (Med/Rec)

terrible customer service and it’s one specific person everytime that has a horrible attitude and gets mouthy anytime she has to do her job, my card declined and she asked why and told me it’s my fault that not only their machine wasn’t working but their website too i had tried to place an order on the website and it told me i was unable to so i used leafly and when i told the lady that she became enraged and told me what a waste of time this was for her then while paying for it she demanded i gave her machine back before i had even finished paying! this isn’t the first time this horrible woman has made it a bad experience for me it’s to the point im scared to go because she’s so rude and mean i go to the dispensary to get help for anxiety and she is mean and makes me feel unwelcome i will NOT be visiting this location again ALL because of that horrible woman!

I have never had a bad experience here. Everyone is always super helpful and kind. Fantastic group of people.

The new location, and the new ordering process, are absolutely stupid. Why the -.-. would they make your clients enter the order on a kiosk that’s 7-10 feet from the desk? Is this WALMART with a self-checkout now?? Also, the older lesbian lady ( I am an older lesbian too so I can say that.) is so brash and rude. Every single encounter I’ve had with her has left a shitbag taste in my mouth. 🤮 I’m sorry but some people have zero business being in customer service. And last—if they are not going to allow people in after 9:50pm, (wtf? 9:50?!? I’m so sick of stores’ excuses of “our registers start automatically shutting down at 10”. Yeah sure they do. Has nothing to do with the employees wanting to go out or go home. SURE) then they need to put on Google that’s when they close. Not at 10 pm. And it’s really odd…the south and west stores have always let me in, even if it’s 9:59 when I roll up…the person who turned me away at 9:50 was…guess who?…rude lesbian! In summary, I could give 2 shits about how big your new location is, that you have a drive through (which is useless and non-existent if you don’t place your order online) and ya need to get rid of those dumb kiosks because they aren’t impressing ANYONE, judging by previous reviews. Considering you’re the only good day farm in town that is collectively and generally inconvenient, Ridiculously set up and staffed with rude people, I’ll go elsewhere. Even if it’s the south or west location, because I will not go to this one again. Whoever the GM and area managers are…y’all need to reconfigure and reformat. This is not a hit, to say the least. Oh and I’m screenshotting this, just in case you take it down, and I’ll put it back up every day. It’s not fair to take down the bad ones: it just shows the bad businessperson who runs the show there knows the negative stuff is true and is trying to hide it.

This was the worst experience I have ever had at a dispensary. The entire process was inconvenient and slow. You have to order online or from their kiosks. You can't actually place an order with a budtender like everywhere else. I would not recommend anyone go here when there are plenty of other options with better experiences.

I ordered gummies early in the evening around 5:30 yesterday, March 29th. I went to pick it up although I never got an email saying it was ready because it was already around 9:30 pm and the dispensary closes at 10:00. No order ready. I was told they have to make sure they have it first. I proceeded to pay but the card terminal wasn’t working for me so I got frustrated and canceled my order. I think the workers were high themselves, idk but bad business no matter what. I’m so disappointed!

Do not try to pre order something from this dispensary while its on sale. They canceled my orders 3x in a row. First time i thought maybe the item was out of stock so i chose a different one, that time it took an hr for them to cancel it, placed by third order with different items once again at 4 pm and they kept it open till till they closed at 10.

Christopher was great. Helped me find terps was looking for come back just for him. Not pushy didn't rush me instead helped me great customer service wish everyone had his customer service skills thank you

Love the people, love the products, love the discounts!

Got some flower at another dispensary, and it was good, but it was seriously dry. Like crumble to powder dry. First thing i checked, and it was nice and sticky! Big gorgeous buds. Have yet to smoke it, but it smells fabulous!

Friendly staff but other than that bad service for me and was my first visit .. pre order for pickup was supposed to be 20% off…. They changed it at the store and would not honor it although they was able to look on the app also and see that is what it said and out of Most everything that was on the preorder

Good Day Farms = Good People,Good product.

I see they only approve of the good reviews on here...I left a bad review and it's no where to be found...never again...

I can’t say enough good things about the service I get at Shango, they are great! The selection and prices are great also..highly recommend!

My all time favorite dispo in town!!! Friendly staff and great prices!!

Love the Atmosphere and product

This was my first time visiting this dispensary and had a great experience. The staff was very helpful even when I called with some questions before coming by. I'll definitely be returning

The staff are very friendly and knowledgeable.

Best store in Springfield! Super helpful staff and always a great selection!

Everything is amazing, they walk you through all the different strains

The staff is always so nice and friendly!!!

Loved it here everyone was very helpful with it being my first time

I never imagined being in a position of having a cannabis prescription, but here I am. I had no idea what to do, but ended up at a dispensary where everyone seemed glad I was there. After checking in, Aubrey met me at the door with a smile and an answer to each of my many questions. She listened well, made many suggestions as she probed more deeply for my needs, and ended up making two suggestions. We discussed those and finally settled on flavored gummies. They worked perfectly well, better than what I expected for relieving pain and helping me sleep. My second time back, they were temporarily out of my first product, but Aubrey made several suggestions with detailed explanations. We settled on gummies that I like even more and work even better. That girl really knows what she is talking about, and she laughs easily. I'll be back.

Bigger than most dispensary's in town. Got the illicit flower i was looking for. Thanks for your help nick.

Loved the dispensary the looks inside were amazing. Maria was my budtender she helped me find what I was looking for along with giving me the information I needed. Will definitely be back again. Thanks Maria