GOOD DAY FARM - East Sunshine (Med/Rec)

terrible customer service and it’s one specific person everytime that has a horrible attitude and gets mouthy anytime she has to do her job, my card declined and she asked why and told me it’s my fault that not only their machine wasn’t working but their website too i had tried to place an order on the website and it told me i was unable to so i used leafly and when i told the lady that she became enraged and told me what a waste of time this was for her then while paying for it she demanded i gave her machine back before i had even finished paying! this isn’t the first time this horrible woman has made it a bad experience for me it’s to the point im scared to go because she’s so rude and mean i go to the dispensary to get help for anxiety and she is mean and makes me feel unwelcome i will NOT be visiting this location again ALL because of that horrible woman!

I have never had a bad experience here. Everyone is always super helpful and kind. Fantastic group of people.

The new location, and the new ordering process, are absolutely stupid. Why the -.-. would they make your clients enter the order on a kiosk that’s 7-10 feet from the desk? Is this WALMART with a self-checkout now?? Also, the older lesbian lady ( I am an older lesbian too so I can say that.) is so brash and rude. Every single encounter I’ve had with her has left a shitbag taste in my mouth. 🤮 I’m sorry but some people have zero business being in customer service. And last—if they are not going to allow people in after 9:50pm, (wtf? 9:50?!? I’m so sick of stores’ excuses of “our registers start automatically shutting down at 10”. Yeah sure they do. Has nothing to do with the employees wanting to go out or go home. SURE) then they need to put on Google that’s when they close. Not at 10 pm. And it’s really odd…the south and west stores have always let me in, even if it’s 9:59 when I roll up…the person who turned me away at 9:50 was…guess who?…rude lesbian! In summary, I could give 2 shits about how big your new location is, that you have a drive through (which is useless and non-existent if you don’t place your order online) and ya need to get rid of those dumb kiosks because they aren’t impressing ANYONE, judging by previous reviews. Considering you’re the only good day farm in town that is collectively and generally inconvenient, Ridiculously set up and staffed with rude people, I’ll go elsewhere. Even if it’s the south or west location, because I will not go to this one again. Whoever the GM and area managers are…y’all need to reconfigure and reformat. This is not a hit, to say the least. Oh and I’m screenshotting this, just in case you take it down, and I’ll put it back up every day. It’s not fair to take down the bad ones: it just shows the bad businessperson who runs the show there knows the negative stuff is true and is trying to hide it.

This was the worst experience I have ever had at a dispensary. The entire process was inconvenient and slow. You have to order online or from their kiosks. You can't actually place an order with a budtender like everywhere else. I would not recommend anyone go here when there are plenty of other options with better experiences.