I purchased an 1/8th of some AK-47 at Blum and was delighted to be able to pay with my debit card. (Most dispensaries only deal in cash). It was good pot too. Unfortunately when they ran my card they forgot to give me my 20% Veterans discount. I called them on it (They were already aware I was a Vet. The Budtender and I discussed my 20% discount prior to purchase). She apologized for the error, cancelled the debit card transaction, and told me it would be 3-7 days before the amount was put back on my card. No big deal. It was only 40 bucks anyway. My card was ran again to pay for my purchase with the proper discount. Okay. Fast forward 14 days and the money was still not credited back to my card so I went in to talk to them about it. The Manager in charge (nice guy) figured out where the error was. (It was Blum's fault and not their bank's fault). He fixed the problem, but told me it would be another 7 days to have the money returned to my bank. For the trouble, he offered me an additional 15% discount on top of any other discounts I was eligible for, if and when I decided to come back in and purchase some more product. He put a notation on my account to alert the next staff member about the additional discount for when I returned.. 7 days later the money was put back into my account (I was grateful). I went back in to take advantage of the additional 15% I would have on top of my 20% Veterans discount for my next purchase. After I chose the items I was going to buy, to my surprise, I was told by my Budtender (Nice Guy) that the most he could give me was a 25% discount. (There was a note in my profile telling them I was to receive the additional 15% discount, no questions asked). The Budtender did confer with the Manager on duty but they were steadfast about the 25% discount and not the 35% I was previously promised. So I again paid for my product (Good pot again), but left with a huge disappointment about making a promise to me and then not delivering on that promise. There are a few things that are of the utmost importance with regard to business associates and customers. Honesty, integrity and being a person of your word. Promising me one thing and then not being able to deliver on it (twice) will make 'me' think 'twice' about returning to their dispensary. That is real unfortunate. I really liked going there. But, on the bright side, there are 24 other dispensaries in Las Vegas. We'll see if they can keep their word on promises they make to their customers. (Note: I gave them one star to make a point, but the store atmosphere and the quality of product were both good. It was the service (as stated above) that made the experience poor). Bummer.
Ratings and reviews of Green Cannabis Co.
Return customer, haven't been there in a while. Not sure why, like everything about the dispensary. Had what I needed at the right price. Everyone is friendly.
Every time we come to Vegas, we head for Blum Decatur. Our last visit was a week ago and it was the same experience as every other time.....Excellent. Great prices and very cool/chill staff. As an added bonus, the day we came in was 7/10. Like 420 but for Cannabis oils. The sale they had on Select cartridges was Unbelievable!. It made an already awesome trip even better. There are plenty of dispensary’s in Vegas, but Blum hasn’t let me down yet. We come to Vegas twice a year. See you in December guys.
its dope
Levi is a stand up bud tender. Thanks for all your help.
This location was awesome Nico Santana was very helpful with our service great customer service A1 AF will definitely be coming back here !
great has everything u need every time - the atm hates me tho XD
Great place! Really laid back and comfortable atmosphere ! Plus, they sell Melting Point Extracts cured resin and the stuff is just gorgeous . Definite 5 stars all around !
I want to share my experience with you guys I was a customer of this store every day and I bought it from the storehouse, I went shopping a few days ago and I bought some Marijuana, and on a special discount day, And I bough Marijuana, which could not even be smoked , and I returned, and I explained perfectly, that I am a customer of the company every day, and they all know me, this marijuana can not be smoked , And the manger said that the purchased marijuana would not be taken back, I said that you lose your customer , and manager looks like i don’t care at all, and I put the marijuana there in trash can
They have no problem selling defective products. the only reason it isn't a one is because at least they admitted it and exchanged my purchase. but they shouldn't even be selling defective products in the first place if they know they are bad.
I have been coming to this location for a while now and I absolutely love this place. everyone is so nice and welcoming. they all have a smile on their face. they actually want to teach you about the product your buying and making sure you get everything you need. this is the best dispensary in Las Vegas hands down!!!!!
Nico Santana was a good budtender I would recommend you to check it out
My favorite place to come to when I’m making edibles, they have a really great selection on concentrates and the staff here is actually knowledgeable about the products they have. Zoya helped me pick out some dope strains! They also have 10$ grams!
I make this part of my daily routine!! The people are friendly, offer great advice and an extremely warm atmosphere.. My favorite dispensary in LV!
best dispensary ever! i use to go to other dispensaries until i found blum. i love this place budtenders care about their customers. very relaxing when you get inside. everyone is very friendly. HIGHLY RECOMMENDED THIS PLACE
Love their CBD products!
Jay is cool ask for him hell take care of you !!!
Went in last night, 2/20, and was helped by Jaie! She was amazing! Very helpful! Very informative! And was able to save me some money on my concentrates! For Waxy Wednesday! If you're ever in that area at night! Go ask for Jaie! That woman is amazing at what she does!
This place is amazing the staff will help you entirely they know what they’re doing and they will help you anyway as possible
Had a great bud tender “NICO” . Very helpful and great energy ! Will be back for sure 🙂
Great service ! -
Always has the best deal and Pre rolls!
Today was my first time there. It’s only my second dispensary I’ve ever been to. the staff was very friendly and very helpful. I wasn’t sure what I was looking for but they helped me with all my questions. I’ll definitely be going back there.
location is a hidden gem hard to find but its like finding gold. very helpful and willing to conversat...... Thanks Alex 👍he was super awesome helping me find that fire.👊👊👍👍👍😉