Thanks for allowing me to get my meds. Retired Navy and trying to get well. I'm in a bud desert and AR and Green Light have literally saved me from imploding.
Ratings and reviews of Greenlight Helena
(44 reviews)
4.3
Quality
4.3
Service
4.5
Atmosphere
Reviews 1-24 of 44
Love love love this dispenser. They are kind and friendly making it easy for someone with anxiety to navigate and get exactly what we need. And the prices 🤩 Heading back now and excited to see what they have today.
Placed an order 5 days in advance. Found out that they forgoty order and wouldn't bring it until the following day. Had been a loyal customer but no longer will use this dispensary. It shows how much they care about there patients.
Great dispensary. Delivery is awesome. Love Terrance he is a great delivery guy was comfortable with him from first delivery.
I have been shopping for greenlight for half a year now and they are amazing. The have high quality weed in so many different styles. They offer delivery too which is great since I live over an hr away from them. Also, the people that work there are amazing. They are very knowledgeable about the product and are genuinely nice. I highly recommend this place
Terrance is a great delivery manager!!! Courteous, mannerly, knowledgeable AND TIMELY! Thanks Greenlight! I’m so glad I found you on the first try, there’s no need to look anywhere else- if you want excellence in customer service, you will find it here.
The service in the store is amazing and the delivery man Terrence is very polite and helpful. They definitely give you 5 star service!
the workers are great 👍 👌 👏
I love our local Greenlight Dispensery! The bud tenders are top notch and know their stuff!! They usually have just what I need!
Greenlight is by far my favorite dispensary in Arkansas and from now on I will ONLY be purchasing at or ordering for delivery from this store. The experience here is always above bar across the board--genuinely friendly and knowledgable staff who are patient and don't act like you're putting them out with questions or general talk, an easy-going, non-rushed environment. All of this unlike my experiences at several other dispensaries here in AR where the managers have been rude or they can't answer basic questions. And now it seems the newer dispensaries are trying to copycat Greenlight. Flattering, I'm sure, but for all of you out there who have not gone to Greenlight, there is nothing like the real thing! Some days when I go in here I'm not feeling my best and it never fails that the staff helps lightening my mood and puts me at ease. In my travels I've been to dispensaries in Colorado, Nevada, California and Oregon. Greenlight is right on par with the knowledge of the budtenders in the those established states. While prices could be better here in AR, I know that won't change until the state gets more grow facilities. As far as quality and selection of product, this dispensary puts out some of the BEST! They obviously take care of what they get from the growers (visited another dispensary in Hensley, just because I was curious, and their buds where dry and discolored...asked how old they were and they didn't even know!). I'm happy to be getting good products grown in my home state. Thank you Greenlight!
Dispensary response:
No, thank you! We are truly humbled by your incredible review! Here at Greenlight, our entire staff is thoroughly cross-trained to be able to help customers to the best of their ability. This includes learning about each strain that we have on our shelf, what sort of benefits each offers and how they can help different ailments. Our team will be thrilled to hear your feedback, as so much effort goes into the experience that we provide. We cannot wait to help you again, and as always, take care! And thank you again!
October 11, 2019
Best Dispensary in the state by a long shot! Customer service is genuine and people are caring! Product selection is fantastic. The manager is a super nice gal. Those of you who are complaining about this store because they offer delivery are wild! Imagine if you were limited in mobility and couldn’t get your meds?! But instead of realizing this is the ONLY store offering door to door delivery to HELP the patients y’all always find something to complain and moan about!! Go away!! Also this facility is the CLEANEST and nicest in the stage to boot.
Dispensary response:
Thank you so much for the amazing feedback. Our team will be thrilled to hear it. We love each and every one of our patients and want nothing but the best for them. Customer service and quality of both product and experience are our top priorities, for both in-store and delivery customers. Please feel free to give us a call if you ever need anything! See you again soon ;)
November 29, 2019
While I have not visited the store front, I have had deliveries, and I have been blown away with the ease and the customer service. Greg and Terrance delivered my order today, and more professional, genial, fun personnel I have not met at any other dispensaries. Greg also helped iron out some issues with my order yesterday, and I cannot say enough positive about these gentlemen. Greenlight is the way to go...even in Jonesboro, AR! Keep up the great service.
Dispensary response:
Hello, thank you so much for your detailed review on our delivery service! We are thrilled that you received excellent service. That is always our goal! See you again soon :)
April 2, 2020
Started out being a great place to buy medicine from very friendly staff, clean store, and 4.4 miles away from home. Perfect right? Almost except I always got the same strain Cheisel only one that really helped. Two eighths in a row it was mixed with Cookies strain so I told them they say it can't happen ok 2nd time same answer. Third time the eighth is solid Cookies instead of Cheisel so I thought I'd be cool with them since we all got along take and show them they indeed said it was mixed offered me a free eighth which I declined and left. Now for over a month I've been banned from Greenlight for trying to help out the only people I even talk to in this town. Or did. Anyways don't accuse them of any mistakes or wrongdoings or you will not be able to get your medicine from them ever again.
Dispensary response:
We are running a very professional establishment and the manager works tirelessly to make sure our customers needs are met. We have a very short list of people who have been banned and the reasons we ban people are in compliance with MMC- examples include theft and harassment. Please stop leaving us numerous reviews as it will not change our mind and let you shop here. We do love all our current patients and take amazing care of them. We understand you may be unhappy regarding this decision and you are entitled to your opinion. However we would like to state we have NEVER mixed up any product.
October 11, 2019
I live in Brookland and so the drive is a bit of a hike. They deliver here, so don't mistake it as a complaint (of which I have none). The building is well laid out. Great atmosphere. Professional, yet laid back employees so you feel comfortable. very knowledgeable staff in the back. ALWAYS able to answer any questions I have ever had. Their packaging is top notch. Prices in line with most others, but the rewards & referral program, first time customer rewards, delivery service, customer events, and deals run often, the savings are easily made. I've visited 3 in the state and this is hands down my favorite dispensary I have been to. 5 stars.
Dispensary response:
Wow! Thank you so much for your kind words. It's an honor to be so highly esteemed by you! This is certainly what we strive for. Happy to serve you and we hope to see you again very soon!
November 8, 2019
Hey hey hey Theses People are the first to offer great appreciation for thoes paitients who struggle paying for bud this offer I didn't get in on but I did get in on the popcorn cookies and chem 1/2 oz and 3.5g of strawberry blue and delivery too Paragould total was 235 for bud I love it delivered to my door like Pizza two nice Gentleman had my package and they id themselves and took my id and debit Card and quick as u please BA bam 🔥 they was gone and I was smoking a hooter prayfully they run another great special on or around the end of month I'll be watching fer it 👀👀😜😝😝💥💥✌✌💨💨
Dispensary response:
Our delivery team will be absolutely thrilled to hear your thoughts. Our team works especially hard to provide the best experience and quality of product that they can, and your feedback means the world to them. We love our patients, want nothing but the best for them, and will work to provide that for them. Thank you!
November 29, 2019
First off, ive been coming in from out of town and THANK YOU GreenLight for being my go to Dispensary! You all have made it a pleasure to do business with ! The selection that you have available is wonderful among your flower and concentrates.. All the bud tenders were very polite along with your front desk. They always have the right information to answer all my questions. I would recommend if you need great quality service, AND Great BUD you'll see my friends AT GREENLIGHT IN HELENA!!
Dispensary response:
We're humbled! Thank you so much for the incredible feedback. Our team will be so happy to hear your thoughts, as they work especially hard to provide the best experience that they can. We look forward to seeing you again! Have a lovely day :)
January 10, 2020
Absolutely love it every time I go! Greenlight employees go above and beyond to make sure everyone is served and satisfied in a timely manner. Thank you!
Dispensary response:
Hello, thank you so much for your review! We are thrilled that you received excellent service. That is always our goal! See you again soon :)
March 24, 2020
After being a loyal customer since opening I am beginning to look elsewhere. Just drove two hours for commerce city kush, get home and I have freakin cookies and cream. Outstanding. I also could not use the 42$ I have accrued Through loyalty rewards toward my purchase Because I already get the veterans discount which is awesome. Greenlight is weird now.
Dispensary response:
Hello! Thank you so much for bringing this feedback to our attention! We would love to make it right. Please call us at the store and ask to leave your name and contact number for our GM Holley and she will personally take care of correcting this issue for you. Again, we sincerely apologize for the mistake and miscommunication on our part about our loyalty program. You are absolutely able to use your points you just cannot stack them- so we can apply the higher value individually but not both on the same ticket item. Hope to hear back from you soon- thanks! :)
February 12, 2020
From when I first pull in to when I'm pulling out these guys are amazing. The parking lot is clean and good sized. The security guard is the friendliest most helpful guard I have ever met at a dispensary anywhere. Waiting room is clean and fresh. Then once you step on to the other side of the doors into the back it's glorious lol. They have a knowledgeable staff and great product. My personal favorite is the manager Holly and the sweet ladies at reception. You guys need to try out Greenlight I can assure you won't be disappointed.
Dispensary response:
We are very happy to have earned your business! We truly appreciate you taking your time to leave us this sweet review! It means a lot. Thank you! If you ever need anything or have any questions please let us know.
July 16, 2019
hey this is the REDEYED REDNECK I'd like to say thank you Greenlight for prices as best they can and for initiating a discount program for people on a fixed income bye for now I got to get high from the REDEYED REDNECK 😁😁😁!!!!
Dispensary response:
Thank you! We love giving y'all what you want! We appreciate the feedback & enjoy!
January 6, 2020
Was once the best but the delivery program screwed that up for the in store customers! Never any deals because all the online delivery orders ok if you want to pay top dollar but for now I’ve had to move on to better places
Dispensary response:
Thank you for the feedback, however, you may want to check our website. We've begun adding several in-store-only compassionate care programs, or economic-priced flower that you can only purchase in store. Again, thanks for the creative feedback. ;)
November 29, 2019
The location is what it is , this dispensary is the only 1 in the state of Arkansas that keeps garbage strains & when i ask why do you guys have garbage & all the others have much better options to choose from & greenlight blames it on the growers , you guys buy from the same growers but Greenlight buys bottom shelf quality & tries to pass it off as top shelf !!! Please stop as a customer i dont mind paying top shelf prices for top shelf quality !!!!!!!!!!!
Dispensary response:
Thank you so much, for such creative feedback. However, you're simply mistaken. We do offer our economy tier, our affordable tier, outright compassionately-priced flower, and simple full priced flower. Each and every strain that we choose and offer to our customers is top shelf, as we accept nothing less. Again, thanks for the feedback ;)
November 29, 2019
The staff were friendly, polite, and helpful. The product I purchased (flower and wax) are amazing. The price is fair and I’m sure it’ll get better with time. I HIGHLY recommend this dispensary if you’re able to make it. If not, ask about delivery to you! 10/10 from me!
Dispensary response:
Thank you so much for your honest feedback it means a lot! Happy to serve you! See you again soon :)
November 8, 2019
Honestly driving two hours away to bum-doodley nowhere was a good idea. Got a good cart and so decent bud, LOVE the people there. Can tell they love what they do and are very knowledgeable. Got a free gram my first visit too!
Dispensary response:
Thank you so much for such a kind review! We understand that many of our customers do drive a great distance to purchase the medicine they need, and so we aim to make the drive worth it every time. We are very passionate about what we do for our amazing customers. Quality and customer care are and always will be our top priorities. Thank you so much for your feedback!
October 11, 2019