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VERY FRIENDLY & HELPFUL STAFF!! Will be back soon!!🙂
243 customer reviews
4.7(243)
4.7
Quality
4.7
Service
4.6
Atmosphere
Good people and good deals.
Been a consistent patron of this dispensary. Today I’m considering changing to another dispensary. Totally understand being busy. I placed an order at 5pm only to be told my order was canceled at 7pm 1 hour prior to location closing. I understand location was busy and appreciate honoring deals next day. But products I ordered are no longer available and that just isn’t good business if I placed an order 3 hours prior to your business closing just to not have any product and have to reorder again next day hoping same product is available. 1 Star on atmosphere as I haven’t been inside due to COVID
Dispensary said:
Hi there, thank you for taking the time to leave this review. Friday was one of our biggest sales days of the year, being right before Labor Day and unfortunately, we are a bit understaffed right now. We understand this is no excuse for your poor experience though, and we want to sincerely apologize. We have taken your review and others to heart, and are in the process of making some major changes. We would like to speak with you more about your experience to learn how we can better ourselves as a business. Please feel free to reach out to our GM Ezra directly at 410-650-4150 or send an email to ezrag@glther.com. Again, we are very sorry about your experience and hope we can make things right! -The Greenlight Therapeutics team
I’ve been coming here since the place opened and have always loved it. I recently began using another place simply because of the curbside pick-up policy that this dispensary still has. I go to other places that I like less over this but sure hope this shop stops being so scared of the media’s hype and allows us back in. Again, the people inside are great and helpful but it’s hard to have a discussion about which medicines will help which symptoms on leafly.
Dispensary said:
Hi there, thank you for taking the time to leave your review. We are working hard to safely open back up in the next few weeks. We have a lot of patients with compromised immune systems that shop here, so we are taking every precaution we can right now. We apologize that your experiences at Greenlight have not been the same as in the past. We are doing everything we can to get things back to normal! We thank you for your patience and support during this time. Stay tuned for an official re-opening date! -The Greenlight team
First time here, and the guy running curbside had absolutely zero personality. Received a text that my order was ready at 7:21pm (they close at 8) and in my bag I found my personalized patient stickers, not stuck to any of the items I purchased but left in the bag for me to do myself. I haven’t experienced this at any other local dispensary and found it quite unprofessional and frankly, sloppy. The only pleasant part was the first time patient discount. Disappointed for sure!
Dispensary said:
Hi there, thank you for taking the time to leave this review and bring this to our attention. We are disappointed to learn of your experience and want to sincerely apologize, as this is not how our business is supposed to run. Communication, compliance, and customer service are all things that are very important to us. We would love to speak with you to learn more about your experience and see how we can make things right. Please feel free to reach out to our general manager, Ezra at (410) 650-4150 or send an email to ezrag@glther.com. Again, we sincerely apologize and will be using this experience to better ourselves in every way we can. -The Greenlight Therapeutics team
Everything
Dispensary said:
Thank you for your review!
good customer service... friendly and very helpful!
Dispensary said:
Thank you for choosing Greenlight :)
Always been my favorite. Everyone is always upbeat even in these stressful times.
Dispensary said:
Thanks for choosing Greenlight! :)
Although curbside has not been my favorite, at Greenlight it is!! They have it down to a Science. It runs so smoothly, they could do this forever! Great job!!
Dispensary said:
We really appreciate the review! Thank you for choosing Greenlight :)
Not a big fan with the curbside I miss the walkin with deli style that was superb and it was a very chill vibeful atmosphere I've already brought all my friends and family to this location. FIRE SPOT
Dispensary said:
Hey there! Thank you for your review. We miss having our patients inside as well and are working hard to get the dispensary ready to have people inside again safely! Stay tuned & thanks for choosing Greenlight!