Greenlight Therapeutics

This is my “hometown” dispo and I’ve never been disappointed. Great service, super friendly people, and lots of knowledge live here. The folks at this place never fail to lift my mood or make my day better, whether through a good joshing about a Ravens or Eagles game (Go Birds ;)) or a good recommendation to get you right again, this is a dispensary that feels like family. They deserve the awards they win. Great place, great rewards system, and just good damn people.

Always great service

Greenlight Therapeutics is an exceptional dispensary! The staff is very personable, kind, and friendly. Also, the products are very high quality!!!

Everyone is always respectful kind and helpful

BUYERS BEWARE!!!! Greenlight Therapeutics does not care about you as a customer! They will take your money and laugh in your face. I purchased a cartridge 1 day ago and shortly after leaving I noticed that the cart was defective. I went back to the store soon after and spoke to the manager, Donovan who talked me in circles about how they would not replace the cartridge because the atomizer “had a reading” on some device. I explained that this had nothing to do with the issue of the cartridge and he spoke to me as if I did not know what I was talking about. He even went as far as to make me hit the cartridge outside to prove this… how unprofessional. He then went inside and called the GM, Sean who gave me the same bs about an atomizer reading and they told me they would not help me at all and that I needed to call the manufacturer. Donovan said that the manufacturer would refund the money to my account and I could purchase ANY product I wanted with that money. After speaking with the manufacturer I was surprised to hear that Greenlight should have replaced the cartridge for me on the spot without issue. They were quick to refund the money and very helpful, unlike Donovan and Sean who wanted to disprove me at every turn, only to be wrong. Fast forward to today when I went in to use the money to purchase a new cart. I was hesitant to purchase from the same brand so I decided I would get another. All was well until the budtender who was helping me went to get approval of the sale from the manager working, William. William came up and told me that I had to purchase a product from the same brand as before, per policy in order to use my credit. This completely contradicted the statement from Donovan who told me I could use it for anything… I spoke to William about this and he did not care one bit, and was very dismissive of it. He said he would call the GM, Sean to verify this. After coming back he once again told me that they would not honor that and I must purchase something from the same brand. William was very rude at this point and seemed as if he did not want to help me at all. He said that I can either use the money or not and that it’s a “free country” I was taken aback on how rude this was and his attitude towards the situation, especially being a manager. I expressed this to him and his response was “bad customer service would be me screaming at you” Who hired this guy to manage??? 0 customer service skills and a real tool. He then walked away and muttered several profanities under his breath in regards to customers. At this point I was in a corner and forced to purchase a product that I did not want in order to receive the credit. The budtender was very apologetic for how the manager, William acted and said that he would do what he could to make it right. I won’t be shopping from this store again as management showed a complete lack of respect for their customer and basically laughed in my face about it. This business will be reported to the BBB.

It was very welcoming and the staff made sure I had everything I wanted before check out. There was literally no wait I went right in and was right back out in probably under 10 minutes. Great service and prices. Also the place is conveniently on my way home from work. I will definitely be going again for sure.

Super helpful and nice

Super friendly staff, had just what I wanted and then some. Thank you

Staff is ALWAYS very courteous and efficient

Just wanna give my guy a "HUGE SHOUT-OUT" for recommending this "Exotic Elevations", True Blue, Live Diamonds and Sauce Cart. With a little over 20% Terps and over 80% D9 THC. This was by far the "Best Recommendation" I've had all year! Kudos to you my guy and thanks for looking out as always! If you haven't tried this new company. You need too!

Buds, GT is absolutely my unequivocal dispensary of choice. I could rant on so many levels: professionalism, quality, value,… It says so much about leadership and quality of service. Well done guys. Thank you for being uniquely customer oriented and setting the bar high. Cheers

Best of the best big quality selection

This has been “my place” since it opened. Always friendly and professional (followed the managers from a different dispensary and stayed when they left). I was completely shocked today, then, when the 3rd person I spoke to from curbside (about just getting 2batteries) was rude and hung up on me! What? Yep! I had been on the road 22 of the last 36 hours and my battery had stopped working. I just wanted a battery and to go home. Was I frustrated? Yes! And when I tried to explain I just wanted a battery and had said on the FIRST call I was already at curbside! She said the first person probably couldn’t understand me because I sounded frantic. I apologized, I didn’t want to sound frantic. And then she said “To be Frank with you…” I tuned it out! I had just been through one of the worst weekends of my life! WTF!? But you know what, I had a bad weekend but evidently so did she! Yes, she hung up on me, but did I deserve it? Yeah, probably! Will I go back, yes. Part of me is pissed about NOT getting a battery, but the rest of me (most of me) was pissed at me for getting mad instead of being empathetic! 🥺. But…aren’t I the customer???

Normally I love this place and the staff. However, todays visit was confrontational and insulting. My veteran status was removed. The supervisor kept referring to me as a spouse. For some reason he could not understand you can be both. Kept asking over and over if I was a veteran or a spouse. I've spent thousands here and a regular customer. I dont know if im going back. yet.

I always recommend Greenlight Dyspensary. Their Staff is very knowledgeable about products . I just enjoy how kind their staff IS. I feel great when I leave.

It's a bit of hide and seek for the topical products. What doesn't necessarily come up in the menu can be found with specific item search. I wish ALL available topicals came up automatically... specifically for Medical Patients.

Today’s sales person was willing to ask other employees a question about ordering. She pursued it until she found a correct solution. Very friendly and helpful. Don’t know her name but she was super!

It’s always comforting and kind

Greenlight Therapeutics is an outstanding dispensary! The staff is knowledgeable, friendly, and efficient. Very short wait time, if any. In addition, Greenlight has a fantastic rewards program!

The employee that was very nice and have fast service. The only problem was he gave me the wrong receipt. I didn’t look at it until I got home. My order and change was right just the receipt was wrong.

I would like to thank the whole greenlight team. from the front desk to everyone in the back. Recently a tragedy happened to to a close friend of mine, and patient of greenlight, everyone went out of their way to make him feel like part of the family. I can't thank you enough for that. It really meant alot . keep up the great work that you all do. thanks again greenlight.

What happened to med/ pre-orders going ahead? Waited for 3 or 4 people to shop, use ATM, talk to sales people, etc almost 10 mins... not forever but when the 3rd and 4th person in line had pre-orders and literally beat the other 2 or 3 people out of the store, Why not just send them first? Not very efficient today.

Excellent team got helped by Hugo. Definitely knows his terps and provide excellent service and reminded me of my points which helped me save. Nate is definitely the Terp lord as well always great service. Definitely will be back

This is my go-to dispensery because I have a cheerful, friendly greeting by name upon arrival. Bud tenders have it together. Service is prompt and accurate. This is my happy errand because of the crew! I'm grateful.