October 21, 2021
We went to the Brandon location today and had THE BEST SERVICE EVER with Armeen!!
What a Pleasure it was to have him wait on Us..
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August 23, 2021
Today I go to pick up an order and I am in the line at 7:51. I am the last customer in the line. The guy tells me that he can't help me a minute past. I was already in line at 7:51. I have NEVER seen or heard of any business that turns away a customer that was in line. You're telling me if you've got 5 patients in your lobby at 8 sharp, you kick them out without helping them? That's bull.
Update- Spoke to someone in customer service the next morning. She said that it is the way state or federal regulations work. If that's the case, why keep the lobby and drive-thru open until the deadline? How many people have been caught in similar circumstance? Why not make the lobby/drive-thru hours end a half hour or hour before the deadline? You had a full lobby of patients, I can't imagine you told them all that they had to go home empty handed...
Once more, the staff member could've explained instead of just, being like 'Sorry man, can't help ya after 8", when it 8:01 and I've been in line for 10 minutes. The guy was literally pulling the blinds closed on me as I moved up and, I'm just looking like 'what the hell?'
March 26, 2021
So much flower variety compared to other dispensaries in Florida and the bud tenders are great!
February 4, 2021
MY NEW AND SOLE MEDICAL PROVIDER!! I have primarily gotten my bud from trulieve since i mostly get the teir 3 bud (trulieve teir 1 is not any better) and since grow healthy was a 30 minute drive, but a friend was adamant it was worth drive and price. So i tried them for the first time today, my purchases: Silicon Valley OG flower (25.8%), Durban Dawg flower (25.0%), and 99 problems live rosin (79.9%). Flower: shames 2/3rds of the buds from trulieve. It is very potent, clear and clean effects, and beautiful look/smell. The taste is terpene present but only slightly. the clarity is key, so 9.5/10 Rosin: I have changed my standard for concentrates. I was happy when trulieve introduced rosin tho was often unsure if it was "quality" as trulieve argues. Growhealthy's decision to partner with Melting Point Extract is a gift to florida patients, this is quality concentrate!!! (9.8/10) (side tip: take distillate and a small amount of rosin. heat and mix {make sure consistency is close to distillate} then fill cart= full spectrum cartridge )
January 17, 2021
It can get busy at times but that seems like a good sign. Nothing but good experiences with this place , the flower is fresh and of good quality and has yet to disappoint me.
January 12, 2021
Apperently, if you cause a scene you can get bumped ahead of the rest of the line here. Act like a Karen and make some noise and you jump the already waiting for a completed pick up order line. Was there 15 minutes prior to this lady coming in and after her continous outbursts. Instead of telling her they will cancel her order or refuse service. They give her what she wanted. Well I cancelled my order which I'm sure was much larger than that crack addict looking karen and wont be back. That's not how you show respect to the rest of your customers. If you feel you wait to long just cause a scene people. That's apperently what they need to give you service.
November 8, 2020
I really enjoy every product i have tried from Grow Healthy. the flower is easily some of the best in florida and puts trulieve to shame quality wise BUT ITS EXPENSIVE, they have some great ratio based vapes ave different price points and again quality medicine.
Customer service is the biggest problem at this location from rude unhappy employees at check in to an EXTREME wait in the lobby, to the miserable delay in the drivethru, Growhealthy needs to get it together operationally...
I put up with these customer service and negitive brand interactions because the quality of the product is so great.
I just wish i was dealing with a more operationally organized store.
BE PREPARED TO WAIT.
November 5, 2020
I'm a disabled patient. I can't physically get to a store. Every time I try to order they either sell out or just forget the order. 6 attempts in 2 years to get something delivered and no luck. I've reached out via email and phone to let them know that their policies make it impossible for disabled people like me to shop there. They don't care. I've been completely ignored. They don't care.
November 1, 2020
when they opened they were very friendly. now they don't care and they make you wait up to 2 days. they will have good products but they are not the only ones Very bad customer service. Very bad.
October 13, 2020
Consistently good quality product are what make Grow Healthy the go-to dispensary for me. Their stright-forward product lineup is designed to offer patients options without overwhelming us.
Their flower is typically the best in FL. They have some White 99 right now at 27%, I've seen thc in the low 30%'s recently.
Make sure you give yourself plenty of time or place your order in the morning.
There is a reason this is the only dispensary on SR 60 with a consistently full parking lot.
October 11, 2020
The wait sucks but it’s always worth it.
September 25, 2020
This is my second visit & am very impressed with the staff at both locations. The product isn’t too bad either 😁
Very disappointed patient that utilized this location for more than a year. Transitioning all business away from the company.
August 30, 2020
#1 Best quality cannabis in Brandon,FL...
August 28, 2020
love it every time never disappoints
They were very good this time. In and out.
August 20, 2020
Good buds and rso but long wait for pick up takes 4 to 5 hours for the order to be ready.
Excellent products and staff no need to go anywhere else. # Grown Healthy
I love that I can use the drive up window and the fact that I get 30% discount on Quality medicine every time.
Everything was good.
July 30, 2020
They’re truly amazing.
July 29, 2020
Wonderful service. Ask for Michelle. Fabulous flower and terrific staff. Thanks again Michelle!!!!
I don't understand why I have to wait 1/2 a day or longer for my small orders. Every dispensary that I have been to gives you product within minutes after you order.
July 28, 2020
Greta product but horrible customer service as well as their time management. No one seems to care how long people wait and uninformed staff makes it even worse.
