The product and atmosphere are terrific and generally the people are lovely, specifically Andy Jose..however, their check in process is beyond obnoxious...every time. I don't understand why it takes over a half hour to check in. One of the nice things about Grow Healthy is the hours: in theory you can quickly pop in before work..however.. when you wait for 45 minutes, get major attitude from the manager, and are late for work..not so convenient or pleasant. I'm going to assume the problem is managment. The frazzled manager, most likely promoted to incompetence, snipped at the front desk guy when he asked if they were taking phone orders..NO! ONLY ONLINE !! and then gave me attitude when I came to pick up my online order..YOU'RE TOO EARLY.. Gee I'm sorry..I'll ask my migraine to conveniently wait for you to get it together. I even said " forget the online order..I'll just order now.".nope. Not how they do it. They were previously (incredibly) rude to my autistic husband and I wrote it off, but the blatant, snotty attitude by all should be noted. Take a lesson in customer service and propely staff your dispensary when you are running a sale.