LOVE this place! Nice caring people!

Ratings and reviews of Zen Leaf - Cincinnati
The whole team from start to finish have been absolutely amazing. Crystal made me feel like I was the only person or client she had. She walked me through step by step and answered every question I had, followed up with me to make sure i was taken care of couldn't of asked for a nicer experience. Paul who was my account person in the dispensary helped me find some medicine that was for my particular pain and explained to me why he recommended what he did and why. You guys were under staffed and no one would of known by the staff who stayed focused and positive and still offered all the time you needed. Thank you so much to all of you at Have a Heart.
ONLY complaint, no ATM inside. ATM outside runs out of cash before weekend.
I loved everything! Alien did an outstanding job helping me out
JR was awesome this was my first time at the dispensary. He answered all my questions and gave great recommendations. My go-to dispensary now
Love the atmosphere and the various products
I will NEVER give them my money. They fail to communicate how their open hours truly operate
nice people always very helpful brooke I hope I got that right it was very nice and helpful and very lovely sorry lol
Great customer service
This is the first dispenserary that I have been to and is by far the best. I live in Middletown but will drive by other places in order to come back here. Very generous to veterans which is much appreciated. Staff is warm, friendly, and welcoming. Entire place is very clean and there is no pressure to buy anything. Answered all my questions and made me a repeat customer.
Satisfied and loved everything about this place.
Marlissa was FABULOUS! Made the experience very enjoyable and offered bomb recommendations. I will most definitely be going back!
I love this place. It's my favorite out-of the 3 dispensaries in Cincinnati. They have a great staff, JR is my favorite he's always willing to take time to answer questions and is knowledgeable about product. I love the deals and the atmosphere is way chill.
This is a professional dispensary that answered everyone of my questions. They made me feel comfortable from the time I walked in to the time I walked out. AND... it’s BLACK OWNED!! You just earned a loyal customer!!
I received great service from JR today. He is very knowledgeable, and was very helpful!!
Thank you JR
Best selection in Ohio
Karen was fantastic. Very friendly and passionate about the product!
The dispensary is huge!! The biggest I've seen. The staff is really nice from when you walk in to the lobby and then when you go in to the dispensary. You have one person that helps you, but the other staff members always chime in to say hello or give me a thumbs up on the strain I choose or a suggestion for next time. I've never waited long, but there is plenty of comfortable seating in their lobby if there is a wait. My new favorite dispensary in town.
Love this location Ashley waited on me today and she was great. Gave me some good suggestions and had me in and out in about 15 mins. Thank you Ashley!!!💖
Lauren was my budtender. She is warm and friendly, and knowledgeable about the products. I had a great experience.
This dispensary is definitely the biggest one in Cincinnati. The prices are high but since they’ve opened, they’ve come down a lot. Plus the fact that they offer other goodies (ie, broveda packs) that I haven’t seen anywhere else is nice. Hopefully the prices continue to fall and they offer more and better deals soon :)
Everyone was super friendly and nice! Brooke was so sweet and helpful for my first visit!
Great experience, I wasn’t sure what to expect. Everyone I spoke with was very professional. I was very happy with my choices. Staff answered all my questions and were very accommodating. Next time I’m in Cincy I’ll go here again.