Zen Leaf - Cincinnati

I don't want to convey a lasting impression because I've only been here once and have only tried one product. The disposable vapes don't work that well. The pull is difficult, doesn't create a good high and there isn't a lot of juice in the disposable THC vape. I would stay away from buying those here. The service here is good, but not outstanding.

I've always had really courteous customer service at this store. Today was no different. Michelle was beyond kind and accommodating. She went the extra mile to help me and while she surely didn't have to do that, I sincerely appreciate her for it. Thank you, Michelle!

order online then go get it great place, prices are the same as anywhere else. they have deals all the time. if you need any help all you have to do is ask them thank you ZenLeaf

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my first and every experience has been nothing short of amazing. the selection feels a bit limited at times, but i do like how they have daily deals on different products. the staff are always welcoming and friendly. the prices do feel high, but if you shop discounts it's not too terrible. for example, sometimes it's cheaper to get a half of one strain and a half of another than to buy a whole ounce of one strain. i recommend this place any time i can and look forward to every visit.

I was nervous since it was my first time ever getting mmj, but the staff were all extremely friendly and patient. Filling the papers was simple, and the visit was quick. Will definitely be back!

Sold me the shittiest cannabis I have ever had the displeasure of buying. The grass was nearly a year old, and turns to dust when I touch it. They are friendly, but only so you’ll buy their dumpster fire products. Their online interface advertises false THC percentages, and their prices (along with all of Ohio’s medical dispensary) are cow dung. Save your lungs and drive to Michigan.

I love going to this store it's the best for me,my experience with everyone working there is amazing. I have been coming here for 3 years and it's the only dispensary I go too.

Hayley was very helpful and knowledgeable about vapes, I'm new to using a vape and we discussed the pros/cons of using all varies types .... Thank you, Hayley!!

I have been going here since opening. It has the best service and the best selection. Staff is knowledgeable and friendly. I have never had a bad experience. Ted Reynolds

Staff is knowledgeable and helpful!

Home away from home love my green family ❤️😘

Mercedes was extremely efficient, friendly & knowledgeable about strains, products and availability. Everyone employed here is super nice & competent. I always come back to this store. They are very quick with helping people too!

If I could give 0 stars I would. I've used 'Have a Heart' (now Zenleaf) EXCLUSIVELY for my prescription for the last full year. At the beginning of the pandemic they were a godsend for our immune-compromised home because they allowed me to do curbside pickup of my meds. Today, however, I waited in the parking lot calling the dispensary for my order for a full hour before I got through to someone who hassled me about not being able to come inside. They eventually sent someone out for my id and medical card. Meanwhile the woman in the car next to me seemed to have no problem getting her curbside order while I was waiting. Another FIFTY MINUTES went by before someone came out to tell me to COME INSIDE to pick up my prescription. When I told them I could not do that, they brought me my ID and medical card out and told me tough luck. TWO HOURS of my day wasted on this trash company. They have no mask requirement for their employees, no mask requirement for the customers, and no curbside pickup (unless maybe you know somebody who works there?). Absolute joke of a medical dispensary and I'll be sharing my experience very publicly.

I think the employees are very knowledgeable, understanding and very helpful, at least that has been my experience. I have been comin since 4/21. My biggest issues however are the prices and everytime I want to reorder the same product, they never have it.

Nice staff, quick service & great job!

I have a great and friendly experience everytime I come in. Christine is awesome with assisting me find what I need.

this place has the fewest amount of 27% or better thc content on the menu of the 3 dispensary's locally And the highest prices They need to get better

Professional and comfortable atmosphere. Products are reasonably priced and high quality. Employees are friendly and efficient! Overall, pleasant experience!

Horrible business the staff are rude everything is priced higher here than about wellness not to mention placing online orders and still having to wait in line. Bottom line is our medication is too overpriced to put up with the horrible service here I highly recommend driving to about wellness I had a online order and have been waiting an hour

Christine is very nice, she helped explain how ohio dispensaries operate. As a ft is time patient, I every much appreciated it.

I didn't like the fact that i had an online order scheduled for pickup between 11:00-11:30. I arrived at 10:55 and had to wait in a line of 12 people. Once inside I stated i had an online order and sat down. i continuously saw people that were behind me in line, without online orders being called before me. I wasn't the only one this was happening to, other people voiced their opinions of the lack of organization. Once in back, Candice was very rude and raissing her voice. She also threatened to not sell my meds to me(veteran) if I didn't stop complaining about the poor service. She said she didn't have control over the orders SHE pulled to fill, DUH! Never had such a bad experience until Candice. The lady at the front desk needs to learn to tell time, also.

It's very unlikely the rude chick who told me she put my DL and prescription card in the mail actually did it. It's been 22 days and I still haven't received them. I had to buy a duplicate DL! Customers beware!

Drove 30mins only for them to tell me their scanner is broken and they can’t accept new patients. Sus, waste of my time. Smh.