1659 Reviews of Have a Heart - Skyway
4.9
Quality
4.9
Service
4.8
Atmosphere
April 25, 2025
Yes, they have a lot of products, but don't throw away any wrapping or receit as I bought a AIROX vape pin, self contained and discovered it was defective. BUTTTTTTTTTT, with no receit or packing, EVEN though I had made the order ON LINE WITH MY ID, so there was no disputing it was me it. NO GO. SO I am out the 30-40$ on the pen. NO NOTHING from them except THEY could not afford to refund or re-issue for me. Yesterday, I was there and the Budmaster? I don't know what he was. I have NEVER been delt with so "I DON"T REALLY GIVE A FXXXX" attitude towards a customer. Maybe because I am white. Not saying but; THIS PLACE SUCKS> There are so many other stores who are eager for your business. Not THIS ONE!!!
July 20, 2021
This place needs a staff upgrade. I find them to be consistently terse and unfriendly. I reckon someone else will be happy to see my money come through the door.
February 6, 2020
I’ve been going to this Have a Heart for 2 years now and i Love it EVERY time I’m always greeted by big happy guys that for great at their jobs, and also are welcoming and have even been helpful with different product information.
The products are displayed perfect very bright and arranged so I am able to get a clear view.
Sometimes the wait is a minute but that’s only because the bud tenders are doing a great job at answering any questions and helping customers find the products they will enjoy. I always leave there with a smile. And I am always happy with what I buy.
November 7, 2020
I hv traveled and seen the rec dispensary industry do it well. This was my first experience of how NOT to do it. The only thing that works well here is the security guy at the door. After that experience...run!!!!
The set up is trash. The weed is OK at best...
The service is given with attitude and no knowledge of the product.
Shall never return!
April 19, 2019
this place is chill, sometimes the budtenders seem annoyed with their job but I guess it's typical. the selection they have is amazing, the location is great and atmosphere is impeccable, my only drawback is the budtenders. I DK why they seem to be irritated all the time lol
July 8, 2019
First time at this store and location. I got ignored and passed over for another customer who came in after me. Even though they had what I was looking for I decided to leave because they obviously don't care or want my sale. Nobody acknowledged me aside from the guy checking ID at the door and that was even bare minimum. I wasn't expecting much but I would at least expect to be asked if I was finding what I wanted. Will not return to this location ever. I may try the Belltown location someday.
December 24, 2020
This store has lost all signs of making it! - Service is horrible like most of the reviews say.
- They do Bait & Switch with online menu
- They give zero f*cks about ur safety & security. Had a customer threatening me while on line and security asked me to leave after she was screaming about shooting up the place and getting me killed
- Management doesn't gaf about the countless errors their staff makes, it's always US vs THEM... also, they have the WORST discounts of ANY store in the area!
July 14, 2019
The Have A Heart Skyway location has the rudest women working there. The manager Mark is rude as well. I've been a loyal customer for more than 2 years but today was totally unacceptable. My order I placed online was not filled when I arrived. The budtender/girl/transman that serviced me gave me the worst attitude when I asked her why the discount I earned didn't apply. I asked to speak with the manager and asked her name neither of them would give me her name and Mark blew me off. I've dealt with more professional drug dealers in a trap house. They are the worst and have lost a customer. Look for my review on Google, Yelp and Leafly as well.
December 17, 2019
This dispensary wants to install cookies on your phone in order to give you access to their new rewards program. If you disagree with this policy they will threaten to call the police on you. These are narcs . Do not shop at this dispensary.
FTR- I'd been shopping there for years until today. Never again.
Dispensary response:
Mariogreymist, our Rewards Program does not install Cookies on your phone nor do we threaten to call the police when you refuse. If you would like to opt out of our program or not opt in, that is not problem, we suggest most guests do so, this helps them keep track of their discounts as well as their products they have purchased previously. I do believe you are from a competing dispensary and are trying to scare away our guests. Nice try.
May 27, 2020
December 18, 2019
Best offers and fresh buds
June 16, 2019
Daniel,David,Diego and every single employee are great and friendly. Also have excellent costumer services skills.They are knowledgeable employees..Thank you.
March 2, 2019
this shop is by far my favorite.
all of there employees are super nice and know a lot about the products they carry and sell. I would definitely recommend them to all of my friends.
March 27, 2019
Knowledgeable staff who are always ready to help answer questions and not belittle you for not knowing everything about the products.
February 10, 2019
It's close and easy to get to. if you have question about new strains they answer nicely.. most places act like your dumb or should know everything about all weed. :p
September 11, 2019
Dank time quick service
March 31, 2019
I love this place. Very inviting and has lots of product. They have also started to sell glass which has been nice because it’s a one stop shop for most things. I usually know what I want to get but sometimes ask for a recommendation and everyone has been extremely knowledgeable. The prices are lower compared to other places I’ve been in the area. I definitely recommend going here and it’s always been my favorite!
August 3, 2019
Easy access
October 14, 2019
Very quick inside
June 1, 2019
I’m gonna be coming back again and again
September 29, 2015
Honestly, LOTS of good things to say about this spot.. so lets go down the list!
QUALITY - Having shopped at most of the recreational shops in the greater Seattle area, I definitely have to give it to Have A Heart Skyway for having a great selection. The prices per gram start at $10 (INCLUDING ALL TAXES!) and eighths starting at $35. Even the cheapest strains on the shelf were pretty good. If you have shopped other recreational stores throughout Washington, you'll probably notice a lot of the same brands. Skyway has the selection on lock, and with so many different prices, there is an option for everyone (even on a budget!). They also have a bunch of different types of concentrates and edibles, I honestly couldn't believe it. And once again, prices on point. I saw the SAME items at Clutch, Greenside, and the Evergreen market, for a better price at Have A Heart. I also really enjoyed some great quality buds. I recommend the White Nightmare from Forbidden Farms ($12 out the door!) and Purple Arrow pre rolls from Rogue Raven.
Service - I read a few reviews before I came by, just to kind of get a feel for what I could expect. Apparently, people referred to the budtenders as "sharks" looking for a sale.. Luckily, not the case at all. Everyone was very welcoming (including the security guy up front!) and friendly, but most importantly informative. There were a few strains I wasn't familiar with but was informed by the staff (and even checked leafly to see if they were on point, they were). I would absolutely send newcomers here, no questions asked. Check out was speedy too, they have three checkout registers so even with the line I was rang up very quickly. Did I mention, TAX IS INCLUDED IN THE PRICE? THANK YOU!!!!
Atmosphere - One step into Have A Heart Skyway showed me that these guys care about presentation and the products they carry. The displays are fantastic, every single item is easy to view and look at. Unlike other shops, the displays here are hung on the wall, so you don't even have to bend your neck to get a close look at the goods. The lighting was also nice and bright, allowing for those buds to shine nice in the light. They even have multiples displayed so that if it starts to get crowded (which it was, haha), everyone can still take their time and look at everything.
FINAL VERDICT - YEP, I'LL KEEP BUYING MY WEED HERE!
There are a few shops that I frequent depending where I'm at in Seattle, but rest assured I'll be back again and again. Thanks Have A Heart Skyway! You guys rock!!!
April 25, 2019
Awesome store set up for an efficient shopping experience. Great selection and service.
August 11, 2018
Stopped by earlier this week. They had great selection of products. The "budtender" was helpful, a little clueless on what I was looking for. There is some mixup on products listed and what they offer as certain items were marked GF, read the ingredients and the conatin gluten. Took an extra 30 minutes having to void out the order completely and rerun the items. Love the location as it is where I grew up. Could have been a much better visit. Will give them another shot to see if next time it goes better. Also I told the budtender that I wanted a 10mg drink and ended up with 100mg drink and did not get a receipt until I checked what I had purchased. Seemed that the girl was having an off day.
September 11, 2017
i've been the other HAH location in fremont (which is pretty good too) but this HAH was awesome!! such great service and the nicest budtenders around. massive selection and just a great all around vibe at this store. definitely worth the trip south from the city 👍👍👍 also s/o to dale for hooking it UP.
April 29, 2017
Out of all the dispensaries have a heart is one of the few true to their name sake all due to the budtenders. Parking was tricky because of it being on a busy corner. When the place gets busy the parking lot gets jammed up. Security here should get a new job because they seem like they hate what they do. Product is displayed clearly through out the floor for easy browsing among the neon lights. The product is vast and ranges in quality. The service I've received here was the best. Fataun is the best budtender I've ever been helped by. The deals here are some of the best around. Have a heart is the only dispensary I know of that honors their leafly menu. No bait and switch here, they're unlike the other heartless dispensaries.
I highly recommend have a heart in skyway.