Y’all are killin it with customer service and knowledgeable bud tenders. I will only go here as my experience with other local shops have been less than stellar especially during COVID. THANK YOU FOR ALWAYS BEING AWESOME!!
230 customer reviews
I read many negative reviews about this place and even thought of driving to Redmond before going there for the first time. Went there for convenience and did not find any confirmation to those negative reviews. The best thing about them is a very good selection. I occasionally like to use high CBD strains and they normally have a few to offer. Yes, the place is usually busy and I suggest to do your homework before you go to any dispensary instead of asking budtenders lots of questions at everyone's expense, especially given that nowadays you can find pretty much all needed information on the internet. That said, I got a few very good suggestions at this place and discovered several strains I like a lot thanks to them.
If you can, go somewhere else. Sure good selection and everything, but the customer service can be garbage. I’ve had a couple of nice interactions with employees, but overall many employees are rude and will treat you like an idiot for not being as “weed savvy.” They’ve been pretty rude to my dad too. We went in to look for a bong and one of the guys was just a real jerk. It was obvious we were looking and needed help, but he literally just kept telling us to move for other customers. Maybe ask and see if you can be of service to us next time? It’s just sad that they think they can treat people like that since they’re the only one for miles. I try to avoid them if I can, but usually go out of convenience. I’m much more appreciative of bud tenders who are willing to talk to people like me who want to learn more and don’t always know exactly what to ask for. I’ve had much better experiences in Redmond and Bellevue. Hopefully they can recognize this problem and work on their customer service/people skills.
The people behind the counter are dicks more often than they're not. Pretentious weed dicks. Gimme a break, dudes. I'm a woman in my upper 40s and I'm frequently spoken to like I have no idea what's up. But I DO know what's up. This place would lose a lot of biz if there was another game in town but these weed bros have Issaquah & Sammamish area by the throat. They have a decent selection but don't try asking any questions or having a totally normal conversation that you can have with budtenders elsewhere, unless you want an actual (or a verbal) eye roll.
I called to see about high cbd cartridges & the guy I spoke to wouldn’t even check the floor for me. He told me to drive there & look myself. Prices are also pretty high compared to most other shops.
This place has no regard for employees or clients in terms of the Covid situation. No masks, no distancing, nothing that feels like they care about what is going on. They are lucky to be able to be in business. They should be shut down. An owner that only cares about money.
Don’t usually write a review, but this place was outstanding! Walked in with out of state Id and had no problem (I’ve had issues at other places). The bud tender was very helpful and recommended a very tasty strain.